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Capgemini

Global consulting, technology services, outsourcing

Architecte Servicenow

Implementation & Technical Account ManagementUpdated on Nov 14
Full-timeToulouse, FranceNo salary listedIn-person

About the Job

Requirements

  • A Bac +5 qualification in computer science and at least five years of ServiceNow experience in a consulting environment are required.
  • Experience in a role with similar technical responsibilities in agile environments is required, including delivering and deploying projects across ServiceNow modules such as ITSM, CSM, SPM, SECOPS, ITOM, and ITAM.
  • Experience with APIs and projects involving service integration design, transformation, and transition is required.
  • The candidate must be comfortable discussing complex technical topics in English in an international environment.
  • The candidate must hold the ServiceNow Certified Master Architect or Certified Technical Architect certification.

Responsibilities

  • Advise clients as a ServiceNow solution architect across platform verticals, including ITSM, CSM, HR, SPM, ITOM, ITAM, and SECOPS, and define their digital transformation roadmaps on the platform.
  • Build and develop clients' IT development and information-management strategies in response to their needs and constraints.
  • Ensure development quality and alignment with the publisher's best practices, including through code reviews for ongoing projects.
  • Technically coordinate multidisciplinary team members and project stakeholders throughout development, testing, and deployment.
  • Lead daily meetings with project stakeholders to update them on project progress.
  • Support team members in resolving complex technical problems and coordinate and guide collective efforts to address them.
  • Identify new opportunities within client accounts and act as a business partner.
  • Share expertise through recruitment activities, presales, and internal and external events.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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