Strong communication skills and the ability to communicate effectively with all levels of management, internally and externally.
Ability to grasp concepts quickly, follow through on challenges, maintain a work schedule, and maintain a positive outlook.
Ability to identify information needed to clarify situations, seek information from appropriate sources, solve problems logically and sequentially, and anticipate the implications of actions.
Strong written and verbal presentation skills.
Self-motivation, a strong work ethic, pride in work, goal orientation, competitiveness, drive to win, and willingness to take appropriate risks.
Ability to foster teamwork and enlist the support and participation of others.
At least 5–8 years of customer-facing experience that includes managing sales team members and identifying and addressing customer needs.
Must work from the office in Burr Ridge, Illinois; relocation candidates will be considered.
Must be able to travel approximately 40–50%.
Responsibilities
Develop and implement business strategies and sales and marketing plans aligned with the business unit's operating plan.
Develop the sales forecast and maintain accountability for sales goals, key metrics, and budget achievement.
Direct sales and administrative staff, including hiring, training, performance coaching, and performance management.
Assist with new-customer solicitation, bid preparation, and customer-retention strategies.
Meet regularly with sales personnel to review the activity funnel, customer-retention and relationship activities, sales performance against goals, production needs, and training needs.
Contact assigned accounts proactively to identify customer needs, changing requirements, or potential issues and resolve them.
Participate with business unit leadership in developing and implementing pricing strategy.
Monitor market behavior and competitive trends in the designated market to anticipate customer needs and manage the customer base.
Maintain knowledge of available company services, lines of business, and pricing structures to assist sales personnel in selling situations.
Complete required sales reports accurately and on time.
Review Customer Service Agreements for terms, conditions, pricing, accuracy, and other requirements.
Manage a small team of Outside Sales Engineers.
Oversee interviewing, recruitment, and training of business development personnel.
Review and revise the business development approach as needed.
Assign sales quotas and targets to the business development team and sales and marketing units.
Ensure business processes and standards comply with applicable regulations and policies.
Attract, develop, motivate, and coach high-performing sales teams.
Develop and drive optimized sales processes to improve sales efficiency.
Evaluate local market competitiveness and develop strategies to meet changing market demands.
Manage sourcing of new accounts, build and maintain customer relationships, and assist and direct team members in sourcing and growing the customer base.
Desired Qualifications
A bachelor's degree in Business Management or Marketing is preferred.
Knowledge of sanitary process equipment, including pumps, valves, piping, gaskets, and heat exchangers, is strongly preferred.
Holland Applied Technologies, located in Burr Ridge IL, is a leader in the sanitary process/equipment industry. We fabricate and distribute sanitary equipment and systems for the food, pharmaceutical, personal care, and beverage industries.
Overview The Director of Outside Sales is responsible for planning, organizing, directing and coordinating the activities of the sales function to effectively execute strategies that will maximize sales volume, drive targeted profitable growth, and professionally develop members of the Outside Sales team in the Midwest.
Responsibilities
Develop and implement comprehensive business strategies, and sales and marketing plans that complement the overall operating plan for the business unit.
Develop the sales forecast and maintain accountability for sales goal achievement, including but not limited to respective key metrics and/or budget achievement.
Direct a staff of sales and administrative personnel, including responsibility for hiring, training and performance coaching and management.
Assist with new customer solicitation, bid preparation, and customer retention strategies.
Meet regularly with sales personnel to review the following: sales activity funnel, customer retention and relationship activities, sales performance compared to goals, & production and training needs.
Proactively contact assigned accounts to identify customer needs, changing requirements or potential issues and resolve them accordingly.
Participate with business unit leadership to develop and implement pricing strategy to meet Company objectives.
Maintain an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manage customer base.
Maintain a thorough knowledge of the Company’s available services, lines of business, and pricing structures to assist sales personnel in particular selling circumstances as the need arises.
Complete all required sales reports in a thorough and timely fashion.
Review Customer Service Agreements for terms and conditions pricing, accuracy and other requirements.
Manage a small team of Outside Sales engineers.
Oversee the interviewing, recruitment, and training of business development personnel.
Review current approach to business development and make changes where necessary.
Assign sales quota and target to business development team and sales/marketing units.
Ensure business processes and standards are in accordance with regulations and policies set by appropriate authorities.
Attract, develop, motivate and coach high-performance sales teams
Develop and drive optimized sales processes, creating improved sales efficiency
Continuously evaluate local market competitiveness, developing strategy to meet new market demands.
Manage sourcing of new accounts, build and maintain relationships with customers, & assist and direct team members in sourcing and growing customer base.
Required Skills and Abilities
Good communication skills; can effectively communicate to all levels of management, both internally and externally.
Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
Good written and verbal presentation skills.
Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
Is high energy, friendly and engaging; has excellent leadership skills; ability to foster teamwork and enlist the support and participation of others.
Education and Preferred Experience
Bachelor’s degree in Business Management or Marketing preferred.
At least 5-8 years of experience in a customer-facing role that includes managing sales team members and identifying/addressing customer needs.
Knowledge of sanitary process equipment, such as pumps, valves, piping, gasket, heat exchangers, etc) strongly preferred.
Work Environment
Must be able to travel upwards of 40-50%
Candidate must work out of our office in Burr Ridge, IL (will consider relocation candidates)
Pay and Benefits The expected total compensation for this role is $140,000 - $180,000. Please note, range is based upon factors including candidate skills, experience and qualifications, education, certifications, as well as market and business considerations. The range listed is just one component of our total compensation package for employees. This position is also bonus/commission eligible, which is based on individual performance targets.
Benefits include the following: Medical insurance is available for full-time employees and their dependents through Blue Cross Blue Shield. There are various options available including HSA and PPO plans. Similarly, dental, vision, and disability coverages are also available. The company provides full-time employees with life insurance and offers employees the ability to purchase additional voluntary supplemental insurance as well. The Company also offers 401k with matching employer contributions along with a discretionary profit-sharing benefit to eligible employees.