Technical Program Manager

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, product development is an extremely collaborative effort between engineering, design, data science, legal, risk and go-to-market teams. You’d be joining a group of experienced Engineering, Product Management, and Strategy and Operations leaders who have a track record of successfully building large-scale business and products that are collectively impacting millions of users around the world.

Stripe’s Optimized Checkout and Link teams are passionate about helping merchants build highly optimized, delightful checkout experiences. This includes Stripe’s Web Elements, Checkout, and Link, which helps Stripe’s merchants deliver frictionless and secure checkout experiences by auto-filling customers’ payment information. Link enables customers to checkout in just 6 seconds, increasing conversion rates for Stripe’s merchants by over 7%. Link is available on the sites of hundreds of thousands of merchants—customers can save payment info on any Link-supported site, and pay in one click across the Link merchant network. 

What you’ll do

As a Technical Program Manager, you will play a key role leading complex programs across multiple engineering, product and cross-functional (legal, risk, go-to-market and other) teams spanning Stripe. You will be an active contributor to the overall strategy of the program, drive technical decision making, and drive the execution of the program through all phases from planning to delivery. You will have the opportunity to implement mechanisms that make your programs effective and scale them to edit org-level processes.

Effective TPMs at Stripe always bias towards driving the right solutions for our users and internal stakeholders. You’ll do this even when it’s not the easiest path for us or our teams, and requires trade-off decisions. You will look ahead and around corners to enable our teams to operate at their best, and for opportunities to eliminate the unnecessary in delivering results. Link is still in early days and you will have a significant influence on the product roadmap and technical direction for the team.

Responsibilities

• Drive functional and technical delivery of key team-, org-, and company-wide initiatives
• Collaborate with engineering teams to design, scope, and shepherd features
• Create functional specs, project plans, and roadmaps
• Own and execute multiple software engineering programs simultaneously
• Help drive product decisions to align with higher company initiatives
• Help influence peers / managers and build consensus while dealing with ambiguity
• Drive clarity across all stakeholders on the goal, problem and outcomes the team is working towards. 
• Understand the technical problems that need to be solved, and work closely with necessary stakeholders of the engineering teams, technical systems/processes involved to define and manage the most effective way to enable teams to deliver solutions. 
• Bring rapid clarity to ambiguous situations, resolve them effectively, communicate decisions efficiently, and enable teams to move towards implementing solutions. You will bring your experience and contextual knowledge to bear on the problems that teams need to solve

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of product management or technical program management experience with extensive experience partnering closely with software engineering teams
• Experience providing program management during all phases of software development.
• Proven track record of defining and executing complex programs across multiple functions
• Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
• Thrive in solving ambiguous problems and see opportunities where others see chaos
• Experience influencing technical decisions particularly as they impact reliability, security, latency and scalability
• Relentless focus on users and solving for their needs and wants
• Have strong prioritization frameworks to drive development for the product team and customers. You will have a strong understanding of our product roadmaps and help leaders navigate how to balance meeting the roadmap and balancing priority customer needs
• Bachelor’s degree or equivalent in computer science, engineering or a related field.

Preferred qualifications

• Experience with consumer or payments-related products