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SimCorp

Provides integrated investment management software

Principal Analyst - Securities Operations & Client Services

Customer SuccessUpdated on Nov 5
Full-timeSydney NSW, Australia

About the Job

Requirements

  • Broad business knowledge across Securities Operations, including Trade Processing, Asset Servicing (corporate actions, lifecycle, and tax), Reconciliation, Operational Data Management, and Claims management, sufficient to represent these areas credibly to clients.
  • Client-facing experience covering relationship management, meeting facilitation, escalation resolution, and onboarding support.
  • Experience coordinating stakeholders across multiple time zones with delivery teams in Manila, Noida, and Warsaw.
  • Clear and effective English communication skills, including translating technical operational challenges into understandable business implications for clients.
  • An organized, steady approach to handling ambiguous or escalated matters with limited oversight.
  • Experience managing senior client relationships and representing an operations team in governance or executive settings, along with mentoring or coaching colleagues.
  • Familiarity with the APAC investment management and custody landscape, and ability to support clients across APAC operating hours.

Responsibilities

  • Own relationships with three clients at different stages as their trusted point of contact.
  • Lead follow-up for the November go-live and shape the other clients’ onboarding.
  • Serve as the senior escalation point for operational issues across trade processing, asset servicing, reconciliation, and related areas.
  • Represent Securities Operations at client governance meetings and translate feedback into operational improvements.
  • Act as the link to the operations team in Manila, ensuring client priorities inform delivery.
  • Coach and back up the Lead Analyst, building a dependable local team for clients.

Desired Qualifications

  • Experience with SimCorp Dimension or a comparable investment operations or IBOR platform.

About the Company

SimCorp

Provides integrated investment management software

SimCorp provides integrated software for the financial industry, offering a comprehensive suite of investment management solutions that support processes such as portfolio management, risk management, and accounting. Its products help large financial institutions streamline operations, control risks, and improve investment performance by delivering an end-to-end platform that covers front-, middle-, and back-office functions. The company differentiates itself through its scale and reach after being acquired by Deutsche Börse Group in 2024 and through the merger with Axioma, which added risk management and portfolio optimization capabilities to its offering. SimCorp’s goal is to provide a unified, reliable platform that helps clients manage investments efficiently while maintaining strong service and support.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Copenhagen, Denmark
Founded
1971

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