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Santander

Global retail and commercial banking group

Kundenberater 1

Retail & Commercial BankingPosted on Nov 10
Full-timeEssen, GermanyNo salary listedIn-person

About the Job

Requirements

  • Have completed commercial vocational training, preferably in banking (for example, as a bank clerk), or an equivalent qualification.
  • Have knowledge and experience in one or more of the listed product fields—credit, current accounts, cards, or savings and retirement provision—or be willing to learn them.
  • Be able to work closely with a team and provide professional customer service.
  • Have an aptitude for understanding customer needs and for sales, including needs analysis, recommendations, closing sales, and customer support.

Responsibilities

  • Conduct needs and potential analyses as part of the bank's advisory approach, taking each customer's individual circumstances into account.
  • Advise an existing customer base and acquire new customers for one or more product fields: credit, current accounts, cards, or savings and retirement provision.
  • Build and maintain long-term customer relationships, including independently scheduling customer appointments and offering suitable additional products.
  • Continuously develop and maintain a sense of responsibility through proactive risk management within the bank.

About the Company

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Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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