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Nationwide Vision

Optometric Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timePeoria, AZ, USA

About the Job

Requirements

  • At least 1 year of experience interacting with customers or patients, or an equivalent combination of education and experience.
  • A high school diploma or GED is required.
  • A favorable background check as required by state law is required.
  • Proof of identity and the right to work in the United States must be provided.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook is required.
  • Ability to perform frequent walking, sitting, and standing; regular bending, stooping, and reaching; lift, carry, push, and pull up to 25 pounds; use fine motor skills and hands for grasping, writing, typing, and technology; and meet visual and auditory acuity requirements is required. Occasional driving or climbing may also be necessary.
  • Availability to work any shift within the office's Monday–Friday 8 a.m.–7 p.m. and Saturday 8 a.m.–4 p.m. hours, including weekends, schedule changes, or extended hours, is required.

Responsibilities

  • Facilitate patient flow.
  • Assist the doctor with preliminary testing.
  • Verify medical and vision insurance.
  • Communicate with patients, doctors, and managers.
  • Respond to inquiries by phone, email, and in person.
  • Support optometrists by performing initial testing with optical equipment to prepare patients for exams.
  • Build relationships with patients and provide medical support in accordance with the Total Patient Experience.
  • Comply with company policies and procedures, including HIPAA.
  • Prioritize patients’ and doctors’ time and schedules.
  • Operate a manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field equipment, GDX, or OCT.
  • Follow testing-equipment scripts for photographs, visual fields, visual acuity, and other tests.
  • Clean examination equipment, including the tonometer tip.
  • Perform general office duties and cleaning assigned by the manager.
  • Help maintain a positive, team-oriented, patient-focused work environment.

Desired Qualifications

  • Previous medical office experience is preferred; previous ophthalmic experience is strongly preferred.

About the Company

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