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Kaiser Permanente

Integrated healthcare provider and payer platform

Documentation Quality Auditor 4

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timePasadena, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of experience with International Classification of Diseases, 10th Revision, Clinical Modification (ICD-10-CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) coding, including chart auditing, applying diagnosis or procedure codes, or conducting coding reviews.
  • An associate degree in Health Information Management, Health Care Administration, or a related field and at least five years of experience in health care compliance, health care operations (quality or risk), audit, insurance or health plan governance, coding, medical record review, or a directly related field; alternatively, at least six years of experience in one of those areas without the degree.
  • At hire, hold one of the following: Registered Health Information Technician, Certified Coding Specialist—Physician Based, Registered Health Information Administrator, Certified Professional Coder, or Certified Coding Specialist.

Responsibilities

  • Provide information, resources, advice, and expertise to coworkers and members, and build relationships with cross-functional and external stakeholders and customers.
  • Seek and address performance feedback, provide actionable feedback to others and managers, pursue self-development, and create and execute plans to build on strengths and develop weaknesses.
  • Influence others through technical explanations and examples, provide options and recommendations, adopt new responsibilities, adapt to change, champion new tasks and processes, and facilitate team collaboration to support business outcomes.
  • Complete work assignments autonomously and support business-specific projects by applying subject-area expertise and business knowledge to develop solutions.
  • Encourage team members to follow procedures and policies, collaborate cross-functionally or externally to support effective business decisions, provide recommendations, solve complex problems, escalate high-priority issues or risks, and monitor progress and results.
  • Support development of work plans to meet business priorities and deadlines, identify resources, identify and act on improvement opportunities across teams, guide others through influence, and engage stakeholders to reach appropriate solutions.
  • Compare coding and documentation across the enterprise to identify potential risks and remedies; conduct trend analyses to identify coding patterns and variations, compliance drivers, liabilities, and performance indicators; coordinate team members conducting these analyses; and prepare standardized written or generated audit reports detailing opportunities and providing education as needed.
  • Conduct special projects, audits, reviews, and monitoring independently to assess coding and documentation accuracy and quality; use processes to assess the accuracy and completeness of coded documentation; and ensure work aligns with regulatory and reimbursement requirements, current documentation, and coding guidelines while guiding team members to do the same.
  • Follow national, state, and Kaiser Permanente-specific coding, billing, and documentation guidelines for leadership, attorneys, physicians, coders, compliance staff, and billers to support consistent implementation and compliance with external regulations; attend national committees and participate in National Compliance programs to maximize coding-resource use for special projects, monitoring, reviews, and audits.
  • Identify coding and documentation trends and opportunities; use expert knowledge to help teams develop, implement, and monitor processes and workflows that support regulatory requirements, organizational goals, and business objectives; and lead communication of current regulation, policy, and guideline changes affecting coding and documentation to impacted employees.

Desired Qualifications

  • Risk Adjustment Certification.
  • Five years of auditing experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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