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XM

Global forex and CFD broker

Uzbek and Russian-Speaking Client Relations Manager

Customer SuccessConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesIn-person

About the Job

Requirements

  • A degree in a business-related field is required.
  • Client-handling experience in the financial services sector is an advantage.
  • Fluency in Uzbek and Russian, with excellent oral and written English skills, is required.
  • A valid work permit is required.
  • Strong computer literacy is required.

Responsibilities

  • Develop and maintain excellent relationships with clients.
  • Handle client inquiries and ensure a high level of service is provided.
  • Perform personal clientele analysis and take actions as required.
  • Stay abreast of the latest developments, products, and marketing promotions launched by Trading Point, including relevant terms and conditions, and communicate them to clients.
  • Ensure compliance with the company’s legal guidelines and compliance procedures.
  • Provide suggestions on system enhancements.
  • Act in the best interest of the company and cooperate with the Client Relations team to support business development.
  • Contribute to team efforts by achieving targeted results.
  • Cooperate effectively with other departments as necessary.

About the Company

XM

Global forex and CFD broker

XM is a forex and CFD broker that helps people trade currencies and other financial instruments online. It operates a trading platform where clients can buy and sell currencies and CFDs through account holders in multiple languages. The product works through a global team and offices; clients access markets via XM’s platform and tools, with support and services offered in over 30 languages. XM differentiates itself by its culture and people-focused approach: a large workforce (over 1,700 professionals across seven offices) and an emphasis on its values Big. Fair. Human., with programs for learning, wellbeing, diversity and inclusion, and flexible work arrangements. The company aims to be a leading global fintech provider by delivering reliable service, ongoing development for users and staff, and a strong focus on customer and employee wellbeing.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Limassol Municipality, Cyprus
Founded
2009

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