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Kaiser Permanente

Integrated healthcare provider and payer platform

Nursing Attd

Nursing & Frontline Patient CareUpdated on Nov 10
Full-timeHarbor City, Los Angeles, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least one year of experience as a Nursing Attendant in an acute hospital, skilled nursing, extended care, or convalescent care setting; current enrollment in an approved Registered Nurse or Licensed Vocational Nurse program may substitute for one year of experience, and the experience requirement is waived for current Kaiser Permanente Coalition employees.
  • State certification as a Nursing Assistant, completion of a Nursing Attendant course, or current enrollment in an approved Registered Nurse or Licensed Vocational Nurse program.
  • Basic Life Support certification.
  • Certified Nursing Assistant certification may be required as specified by the Medical Center.
  • Ability to walk and stand considerably, lift moderately, be exposed to patient elements, and handle emergencies and patient incidents within scope of competency.
  • Communicate clearly and concisely in a manner appropriate to the patient's developmental stage.
  • Full command of written and spoken English.
  • Neonatal Resuscitation Modules 1–4 are required for Family Centered Care.

Responsibilities

  • Perform assigned patient care functions under the direct supervision of a Registered Nurse or physician, within legal competency and established standards, policies, and procedures.
  • Uphold organizational policies, principles of responsibility, and applicable laws; comply with regulatory requirements and standards of practice.
  • Use communication strategies, including chain of command and issue escalation, and collaborate with the Registered Nurse to identify and resolve problems.
  • Prioritize patient-care assignments, complete activities, and notify the Registered Nurse when unable to complete them.
  • Identify patients and scheduled procedures correctly and perform assigned patient care activities within scope of competency, considering age-related needs.
  • Report unusual findings, sudden changes in patient or family condition, and patient responses to interventions to the Registered Nurse and keep the healthcare team informed.
  • Collect and timely provide information to the Registered Nurse that may assist with revising the plan of care; discuss discharge barriers with the Registered Nurse and take interventions as directed.
  • Document activities performed with complete, legible, dated, and signed charting that reflects data collected within scope of competency.
  • Apply standard precautions and maintain a safe environment for self and others.
  • Complete departmental competency validation during the probationary period and ongoing.
  • Transport patients, equipment, supplies, and specimens throughout the Medical Center using proper body mechanics.
  • Participate in departmental performance-improvement activities, including planning, measuring and monitoring, assessing, and improving; use computer systems effectively and efficiently.
  • Follow applicable customer-service standards, anticipate customer needs, listen, take responsibility within scope, and help resolve concerns, including those of dissatisfied members.
  • Promptly answer call lights, alarms, and patient requests; under the Registered Nurse's direction, provide patients and significant others with information within scope of competency.
  • Maintain and protect patient confidentiality and keep the work environment clean, orderly, and functional.
  • Attend mandatory meetings and in-services, at least 50% of staff meetings, and participate in departmental professional development, subject to any variation for per diem staff.
  • Participate in assessing current and future unit learning needs and developing the annual educational plan; stay informed about unit activities and recommend changes.
  • Follow the Regional Attendance Policy, report promptly to the assigned area and be present for shift handoff, and minimize personal phone-call time.
  • Organize work to minimize overtime, identify and assist with needed system improvements, and use payroll and non-payroll resources effectively.

Desired Qualifications

  • Some positions may require Spanish bilingual ability, as specified on a position-by-position basis.
  • May be expected to float to other areas within scope of competency.
  • Willingness to be trained on computer systems.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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