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University of Maryland - College Park

Public university in College Park, MD

Admissions Manager

School Leadership & AdministrationConfirmed live in the last 24 hours
Full-timeCollege Park, MD, USA$56k - $70k

About the Job

Requirements

  • A bachelor's degree from an accredited college or university is required; up to four years of additional qualifying work experience may substitute for education on a year-for-year basis.
  • Three years of experience in admissions, recruitment, or higher education is required.
  • Knowledge of policies, procedures, and institutional purpose and goals is required.
  • Knowledge of best practices in recruitment, retention, and customer service is required.
  • Knowledge of best practices in organization and administration is required.
  • Skill in oral and written communication is required.
  • Skill in using Microsoft Office products is required.
  • Ability to multitask and prioritize assignments is required.
  • Ability to interpret and apply policies, procedures, regulations, and laws is required.
  • Ability to multitask while demonstrating commitment to customer service and sensitivity to a culturally and ethnically diverse community is required.
  • The successful candidate must complete employment eligibility verification by presenting documents establishing identity and work authorization, and demonstrate renewed authorization where applicable.
  • The successful candidate must complete a background check.

Responsibilities

  • Support Executive and Associate Directors with tactical execution of activities and events designed to attract inquiries and applicants and yield new students who meet or exceed enrollment and profile objectives.
  • Assist with planning and delivering high-quality group events and provide one-to-one client interaction in appropriate formats, including in person, social media, webinars, and online chats.
  • Ensure active engagement with individual applicants and admitted applicant pools, and handle ongoing communications and interaction with student and alumni ambassadors.
  • Interface with customer relationship management and application databases.
  • Collaborate with internal stakeholders, including Student Services, Career Services, Alumni Relations, and Marketing and Communications.
  • Assist with ongoing gathering and assessment of competitive intelligence.
  • Perform other duties as assigned.
  • Occasionally transport and carry print materials and supplies to on-site or off-site events; the role requires the ability to lift ten pounds.
  • The role may require occasional weekend work.

Desired Qualifications

  • Experience working in a business school environment and in graduate or executive education is preferred.
  • A master's degree is preferred.
  • Experience working with full-time MBA or graduate business admissions is preferred.
  • Three to five years of experience working in a business school environment and graduate or executive education is preferred.
  • Direct customer service or consultative sales experience is preferred.

About the Company

University of Maryland - College Park

Public university in College Park, MD

University of Maryland - College Park is the flagship institution of the University System of Maryland in College Park, Maryland. It provides undergraduate and graduate education and conducts research through its colleges and schools.

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