Instructional Designer / Train-the-Trainer Specialist - Journeyman

Overview

DecisionPoint seeks a Journeyman Instructional Designer / Train-the-Trainer Specialist to develop and deliver technical learning solutions for the USMEPCOM ENLIST program. This role transforms subject matter expert knowledge, standard operating procedures, system releases, technical changes, and lessons learned into effective courses, labs, job aids, microlearning products, exercises, and performance-based assessments. 

The Instructional Designer / Train-the-Trainer Specialist will apply adult-learning principles, accessible-content standards, technical-writing practices, and instructional-design methodologies to create practical learning experiences for Government IT personnel. The successful candidate will deliver virtual and classroom sessions, facilitate technical exercises, prepare instructors and subject matter experts to deliver training, and evaluate whether learners can apply new knowledge and skills in operational settings. 

This position is remote, with preference given to candidates located in or near Chicago. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.

Duties & Responsibilities

The Instructional Designer / Train-the-Trainer Specialist will: 

• Conduct training-needs analyses and collaborate with subject matter experts to identify target audiences, performance gaps, learning requirements, and desired outcomes. 

• Translate complex technical information into clear, practical, and measurable learning objectives. 

• Convert subject matter expert knowledge, standard operating procedures, technical documentation, releases, migrations, upgrades, and lessons learned into structured learning products. 

• Design and develop instructor-led courses, virtual courses, eLearning, labs, simulations, exercises, demonstrations, job aids, reference guides, and microlearning. 

• Develop train-the-trainer programs that prepare instructors, coaches, and technical subject matter experts to deliver consistent and effective training. 

• Create course outlines, design documents, storyboards, instructor guides, learner guides, presentation materials, facilitator notes, lab instructions, and assessment plans. 

• Develop knowledge checks, quizzes, scenario-based exercises, practical demonstrations, performance tasks, and proficiency assessments. 

• Design assessments that measure whether learners can perform required technical tasks, not merely recall course content. 

• Tailor training content and delivery methods to specific systems, technologies, user roles, proficiency levels, and operational requirements. 

• Apply adult-learning principles and instructional-design methodologies throughout analysis, design, development, implementation, and evaluation. 

• Develop accessible training content that supports diverse learners and applicable accessibility requirements. 

• Ensure training materials are accurate, current, technically validated, clearly written, and consistently formatted. 

• Coordinate technical reviews and validation with subject matter experts, system owners, instructors, quality personnel, and Government stakeholders. 

• Incorporate reviewer comments, testing results, learner feedback, and lessons learned into updated courseware. 

• Deliver engaging virtual, classroom, side-by-side, pair-programming, workshop, lab, and blended-learning sessions. 

• Facilitate practical exercises, discussions, demonstrations, coaching sessions, and learner-assessment activities. 

• Observe and evaluate instructors or subject matter experts during practice delivery and provide constructive feedback. 

• Support pilot sessions, course testing, release-readiness training, and post-deployment learning activities. 

• Align training content with system releases, migrations, upgrades, modernization efforts, operational priorities, and workforce learning paths. 

• Coordinate course schedules, learner communications, enrollment information, prerequisites, technical access, training environments, and supporting materials. 

• Maintain course files, version histories, review records, source materials, accessibility documentation, assessments, and completion evidence. 

• Track participation, completion, assessment results, learner feedback, proficiency outcomes, and recommended improvement actions. 

• Evaluate training effectiveness and recommend improvements to content, delivery methods, exercises, assessments, and supporting resources. 

• Support technical knowledge transfer during transition-in and transition-out activities. 

• Protect sensitive Government, program, personnel, training, and technical information. 

Qualifications

Required Qualifications 

• Active Secret clearance or higher. 

• Bachelor’s degree in Instructional Design, Educational Technology, Adult Education, Information Technology, or a related field. 

• Minimum of 5 years of relevant professional experience. 

• Current ITIL certification. 

Preferred Qualifications 

• Experience in instructional design, technical training, curriculum development, train-the-trainer programs, technical writing, or adult education. 

• Experience supporting Department of Defense, federal civilian, or other Government programs. 

• Experience designing technical training for infrastructure, cloud, networking, cybersecurity, software, data, ITSM, or enterprise systems. 

• Experience working with technical subject matter experts to extract, organize, validate, and communicate complex knowledge. 

• Experience converting standard operating procedures, technical documentation, system releases, migrations, and lessons learned into training products. 

• Experience developing instructor-led training, virtual instructor-led training, eLearning, labs, simulations, job aids, microlearning, and assessments. 

• Experience developing train-the-trainer curricula and preparing instructors or subject matter experts to deliver courses. 

• Experience applying ADDIE, SAM, Bloom’s Taxonomy, backward design, adult-learning theory, or comparable instructional-design methodologies. 

• Experience developing performance-based assessments, scenario-based exercises, practical demonstrations, rubrics, and proficiency measures. 

• Experience facilitating virtual and classroom sessions, technical labs, workshops, pair-programming activities, or guided exercises. 

• Knowledge of Section 508 and Web Content Accessibility Guidelines applicable to electronic training content. 

• Experience developing accessible documents, presentations, multimedia, eLearning, and learner resources. 

• Experience with Articulate Storyline or Rise, Adobe Captivate, Camtasia, Microsoft 365, or comparable content-authoring tools. 

• Experience with learning-management systems and SCORM, xAPI, or comparable learning-content standards. 

• Experience using virtual training platforms, collaboration tools, lab environments, and knowledge repositories. 

• Familiarity with ITIL Version 5 or ITIL 4 practices and enterprise IT service-management environments. 

• Certified Professional in Talent Development, Certified Professional in Training Management, Microsoft Certified Trainer, CompTIA CTT+, or a comparable instructional-design or training certification. 

• Strong instructional-design, technical-writing, editing, facilitation, and presentation abilities. 

• Excellent written and verbal communication skills. 

• Strong organization, documentation, version-control, and time-management capabilities. 

• High attention to detail and commitment to instructional accuracy, accessibility, usability, and quality. 

• Ability to explain complex technical concepts clearly to learners with varying roles and proficiency levels. 

• Ability to manage multiple course-development projects, reviews, delivery schedules, and stakeholder priorities. 

• Ability to work independently while maintaining accountability, discretion, and consistent follow-through. 

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.