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Teleperformance Spain

Customer experience and business services

Google Ads Sales and Onboarding Specialist - Digital Marketing Ads

Full-Time
€27.3k/yr
Mid
Bachelor's, Master's
Barcelona, Spain
HybridHybrid work in Barcelona; relocation support includes a flight and private studio accommodation, subject to availability.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • A BA/BS degree or equivalent practical experience is required.
  • C2-level Dutch and high-level written and spoken English are required.
  • Proven sales and/or marketing experience with a track record of winning over clients in high-stakes, target-driven environments is required.
  • Regularly integrate artificial intelligence tools into workflows, interpret insights to personalize outreach, and improve customer relationship management systems.
  • Deep understanding of Dutch business etiquette, cultural nuances, regional digital marketing ecosystems, and the Dutch digital marketing ecosystem is required.
  • Knowledge of local regulations, especially the General Data Protection Regulation and data privacy, is required for compliant outreach.
  • Excellent written and verbal presentation skills, including the ability to explain complex ideas persuasively and handle sophisticated return-on-investment questions.
  • Ability to work independently, collaborate actively with a team, and remain self-motivated, proactive, and resilient.
  • Solid business acumen and the ability to conduct competitor analysis and analyze market trends.
  • Strategic thinking, problem-solving, analytical, relationship-building, and stakeholder-management skills are required, including managing skeptical clients and multiple agencies.
  • Ability to manage sophisticated return-on-investment and integration queries.
Responsibilities
  • Serve as a trusted advisor to onboard new clients, understand their objectives, and develop strategic, results-driven pay-per-click campaigns.
  • Drive revenue growth by selling to clients through outbound calls, increasing advertising spend, and upselling campaigns.
  • Engage with the Dutch market to identify customer needs, offer adapted solutions, and identify potential high-growth companies.
  • Manage a high volume of accounts and potential clients daily while maintaining an updated customer database with complete and accurate information.
  • Meet or exceed performance targets and sales key performance indicators in a fast-paced environment.
  • Build strong relationships with stakeholders, cultivate long-term loyalty and satisfaction, and provide timely resolutions to inquiries.
  • Adapt to changing customer needs and business priorities while ensuring high-quality service and sales support.
Desired Qualifications
  • Two or more years of sales and/or marketing experience.
  • A Master of Arts or Master of Science degree in Marketing or Communications.
  • Systematically improve organizational processes to enhance efficiency and quality.
  • Manage complex stakeholder structures involving multiple agencies and skeptical customers.
  • Evaluate data-driven insights to make informed decisions and find practical solutions to complex problems.

About the company

Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.

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