BioPlus Specialty Pharmacy

Specialty pharmacy delivering personalized medication management

Patient Financial Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeAltamonte Springs, FL, USANo salary listedIn-person

About the Job

Requirements

Three years of healthcare experience are required.
Three years of verification and/or financial experience are required, preferably in a specialty pharmacy.
High school diploma or equivalent is required.
Basic math skills are required.
Understanding of insurance coverage gaps is required.
The role requires negotiation ability, a caring and compassionate attitude, cooperative work with others, and the ability to act as a liaison between departments.
Excellent verbal and written communication skills are required.
A professional image is required.

Responsibilities

Work directly with patients to negotiate copayment arrangements.
Retrieve payment methods from patients for copayments and document them in the appropriate systems.
Understand and coordinate assistance through pharmaceutical manufacturer programs and foundations for patients with little or no coverage, or refer patients to manufacturers when internal assistance is unavailable.
Adhere to federal, state, and contractual regulations regarding copayment assistance.
Act as the liaison between Billing, Patient Care Coordinators, and Collections to resolve financial-assistance issues related to prescription refills.
Update patient information and software systems to accurately reflect negotiation outcomes.
Respond promptly to assistance inquiries from patients and other departments.
Stay updated on foundation and manufacturer programs related to the disease classes served.
Attend departmental and other scheduled meetings.
Prepare requested financial reports and submit them to the appropriate manager.
Create and maintain tracking programs for financial-assistance reporting and manufacturer-assistance transfers as directed.
Update sales personnel on assistance resolutions so they can update physician offices.
Perform other duties as defined by the manager.

Desired Qualifications

Experience in verification and/or financials in a specialty pharmacy is preferred.

Job Description

Responsible for assisting patients in managing their out of pocket costs, and working with patients who are underinsured and need help via assistance programs or pharmaceutical manufacturer programs.

Encompasses activities that support the functions of the Accounting Department.

Responsibilities:

Work directly with patients to negotiate copayment arrangements
Retrieve method of payment from patient for co pay, and notate appropriate systems accordingly
Understand and help coordinate assistance via Pharmaceutical Manufacturer programs and /or foundations for patients with little coverage, no coverage or those that we cannot offer internal assistance by referring them to the manufacturer
Stay abreast and adhere to Federal, State, and contractual regulations regarding co pay assistance
Act as the liaison between Billing, Patient Care Coordinators, and Collection departments to assist in resolving financial assistance related to prescription refills
Update patient information and software systems to accurately reflect the outcome of negotiations
Respond in a timely manner to all assistance inquiries by patients, and other departments
Stay updated with foundation and manufacturer programs that relate to the disease classes that we service
Attend departmental and other meetings as scheduled
Prepare financial reports as requested, and submit to appropriate Manager
Create and maintain tracking programs for reporting financial assistance as well as manufacturer assistance transfers as directed
Update sales personnel as to assistance resolutions allowing them to update MD offices
Other duties as defined by manager

Requirements:

Three years of healthcare experience
Three years of Verification and/or financials, preferably in a Specialty Pharmacy.
Must have excellent negotiation skills along with a caring, compassionate attitude.
Must have the ability to work cooperatively, and be a liaison between departments when needed.
Must have excellent verbal and written communication skills. · Must have a professional image.
High school diploma or equivalent
Basic math skills
Understanding of insurance coverage gaps

Qualifications

Additional Information

BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment.

BioPlus is an Equal Opportunity Employer

About the Company

BioPlus Specialty Pharmacy

Specialty pharmacy delivering personalized medication management

BioPlus Specialty Pharmacy provides specialized, end-to-end pharmacy services for patients with complex or chronic conditions who need specialty medications. It works with doctors, insurance companies, and drug manufacturers to obtain and deliver the right medications, manage prior authorizations, and support patients through each step of treatment. Its offerings include personalized medication management, patient support, and care coordination to ensure timely access, proper adherence, and safe use of therapies. What sets BioPlus apart is its focus on integrated care: aligning pharmacy operations with providers, insurers, and manufacturers to streamline processes, meet healthcare compliance requirements, and optimize treatment outcomes. The company's goal is to improve patient health outcomes by improving adherence and ensuring patients receive the right medications efficiently and with the support they need.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Altamonte Springs, FL
Founded: 1989

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