Associate Process Manager
eClerx
Associate Process Manager
eClerx
Data analytics and BPM outsourcing services
| Location | Pune & Mumbai, India |
| Shift | 6:00 PM – 3:00 AM IST |
| Job Summary | We are seeking a motivated Specialist with strong technical skills in Tableau and SQL to support the execution of reporting and analytics initiatives. The role primarily focuses on dashboard development and data preparation, with growth opportunities into client-facing delivery and cross-functional collaboration. You will work on projects that drive visibility into marketing campaign results, promotional effectiveness, and business performance trends. |
| Key Responsibilities | Develop and maintain Tableau dashboards for recurring and ad hoc reports. Collaborate with senior team members to gather and translate business requirements into analytical solutions. Ensure data accuracy, consistency, and reliability across all reports. Write and optimize SQL queries for data extraction and transformation. Automate reporting workflows and perform data validation using Python scripts. Document processes, metrics definitions, and reporting standards. |
| Required Skills & Qualifications | 2–4 years of experience in Data Analytics or Business Intelligence roles. Proficiency in SQL, Python, and Tableau (data modeling, visualization, and automation). Strong attention to data quality and detail-oriented problem solving. Good communication and collaboration skills. Understanding of marketing and operational KPIs such as campaign performance, funnel metrics, and retention. |
| Nice-to-Have | Experience with Salesforce CRM data, digital marketing platforms, or data automation tools. Exposure to cloud-based data environments (AWS, GCP, or Azure). |
eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.
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