BGIS

Global facilities management provider

Senior Building Operator - Critical Environment

Building & Property MaintenanceConfirmed live in the last 24 hours

Full-timeOttawa, ON, Canada$33 - $45 /hrIn-person

About the Job

Requirements

A high school diploma plus trades training and/or certification or licensing.
At least 3 years of experience providing preventive and corrective maintenance on heating, ventilation, and air conditioning systems, or pneumatic or hydraulic systems.
Sound knowledge of processes and practices related to facility operations and maintenance.
Ability to maintain, troubleshoot, and repair mechanical and other building systems and equipment, as permitted by applicable qualifications.
A strong environmental, health, and safety mindset.
Knowledge and understanding of Building Automation Systems (BAS) and HVAC systems.
Effective communication skills for data relay, exchange, feedback, and clarification.
Mentoring skills to support the development of lower-level technicians.
Ability and willingness to work shifts, be available for on-call or standby duty, and respond to emergency call-outs.
Adherence to Health and Safety policies, including wearing required personal protective equipment.
Capability to obtain appropriate security clearance.
Building Operator Certification or equivalent through an accredited institution.

Responsibilities

Comply with internal and external environmental, health and safety, and fire protection requirements, including requirements mandated by BGIS Health, Safety and Environment teams and enforced by law.
Take ownership of safety measures for building equipment to ensure the secure operation of critical systems.
Monitor facilities, mechanical equipment, and other systems; conduct inspections and preventive and corrective maintenance to meet facility uptime objectives, support uninterrupted client operations, and maintain asset integrity.
Respond to routine and on-demand service requests and perform preventive and corrective maintenance on facility mechanical equipment and other systems.
Participate in and assist with facility-related projects.
Observe and report facility, mechanical, and electrical equipment and system conditions and deficiencies, and suggest enhancements and repairs.
Maintain assigned tools and arrange for their repair or replacement when required.
Provide technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.
Monitor and maintain HVAC, electrical, and plumbing systems to support critical equipment performance and 24/7 operations.
Maintain a technical presence at facility sites, particularly in critical building equipment areas, and build technical relationships with on-site personnel regarding equipment reliability and technical response.
Conduct facility walkthroughs and comprehensive inspections of mechanical, electrical, and other equipment and systems.
Document and analyze inspection findings, prioritize equipment-related repairs and upgrades, and maintain technical inspection checklists and databases.
Support tenant and customer satisfaction and positive relations through the manner in which work is performed and services are delivered.
Collaborate with facility management to ensure reliable equipment operation and minimize tenant disruptions.
Communicate technical information about building equipment to internal teams and external vendors, escalate critical equipment issues, and keep stakeholders informed about equipment status and maintenance.
Manage the work-order lifecycle with the Central Work Order Management Team, from dispatch through completion; record resolution data in the service maintenance management database and ensure work meets quality, contract response, and other requirements.
Assist the BGIS CMMS Team in implementing the preventive maintenance program; identify, record, and escalate deficiencies and maintain related documents.
Perform work in accordance with corporate and legislated policies, procedures, practices, and guidelines concerning environmental, health and safety, fire protection, and other applicable requirements.
Prioritize technical work orders, coordinate technical assignments, oversee timely completion of equipment-related tasks, and maintain detailed equipment-specific work-order history and expense records.
Submit expenditures on a timely basis.
Partner with the Maintenance Lead, Facility Manager, and Regional Director to manage the building equipment maintenance budget and seek cost-effective solutions.
Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades.
Oversee vendors and contractors specializing in building equipment maintenance and hold them to technical standards that protect equipment integrity.

ABOUT US

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com.

SUMMARY

  The Senior Building Operator is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III, Stationary is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.  
Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems.

  Technical Leader and Oversight: 

Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. 
Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
Participates in and assists with facility-related projects. 
Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. 
Maintains all assigned tools and arranges for repair and replacement where required. 
Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations.

Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.

Visibility in Sites: 

Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas. 
Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues.

Inspection Management: 

Performs work in accordance to established processes and practices. 
Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
Document and analyze technical findings, prioritizing equipment-related repairs and upgrades. 
Execute and maintain a meticulous technical inspection checklist and database specific to building equipment.

  Occupant Experience: 

Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered. 
Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment. 
Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions.

  Proactive Communication and Escalation: 

Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors. 
Escalate critical equipment-related issues to minimize downtime and tenant disruptions. 
Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates.

Work Order Management: 

Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. 
In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained. 
Ensures the way work is performed is following corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements. 
Prioritize technical work orders related to building equipment to minimize business disruptions for tenants. 
Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks. 
Maintain thorough records of technical work order history, including equipment-specific details and expenses.

  Financial Ownership (Including Quotes Management): 

Submits all expenditures on a timely basis. 
In partnership with the Maintenance Lead, FM, and Regional Director, manage the budget for building equipment maintenance, seeking cost-effective solutions to ensure tenant operations are unaffected. 
Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, with a strong focus on minimizing tenant disruptions.

Vendor Management: 

Oversee technical vendors and contractors with specialized expertise in building equipment maintenance. 
Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions.

KNOWLEDGE & SKILLS

High school diploma plus trades training and/or certification or licensing.
Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
Sound knowledge of processes and practices relating to facility operations and maintenance
Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
Possesses a strong environmental, health, and safety mindset.
Strong client-service orientation along with a high sense of urgency
Knowledge and understanding of Building Automation Systems (BAS)
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Mentoring skills required to support lower level technician’s development
Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
Must be capable of obtaining appropriate security clearance
Knowledge and understanding of HVAC Systems

Licenses and/or Professional Accreditation (one of the following bullet points)

Building Operator Certification or equivalent through an accredited institution required

This is a regular, full-time position with a pay range of $33 - $45 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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About the Company

BGIS

Global facilities management provider

BGIS provides facilities management and real estate services for buildings and real estate portfolios around the world. Its services cover the day-to-day operations, maintenance, and support needed to run workplaces and built environments, often bundled as integrated facilities management for clients.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Markham, Canada
Founded: 1992

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