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C5MI Insight

Advisory and implementation for process optimization

Release Manager

Full-TimeUpdated
$143.6k - $160.1k/yr+ Bonus opportunities
Expert
Bachelor's, Master's
Remote in USA
RemoteRemote within the United States; travel to client sites up to 50%, varying with program schedules.
IT OperationsEnterprise Applications
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • A bachelor's degree in a related field or equivalent experience; a master's degree is a plus. Candidates with a bachelor's or master's degree must have 8–10 years of relevant experience, or candidates without a bachelor's or master's degree must have 10–13 years of relevant experience.
  • At least 8 years of SAP experience, including significant experience in release, change, transport, or deployment management.
  • Hands-on expertise with SAP transport management, multi-system landscape design, and transport dependency and conflict management.
  • Demonstrated experience with SAP Change Request Management (ChaRM), SAP Cloud ALM, or an equivalent enterprise change management platform.
  • Experience leading cutover and go-live execution for an enterprise system deployment, including dress rehearsals, go/no-go decision support, and hypercare.
  • Demonstrated experience operating a formal change advisory board and enforcing documented approval and separation-of-duties controls.
  • Experience integrating release processes with DevSecOps toolchains and automated testing.
  • Ability to set standards and best practices and influence delivery teams across multiple workstreams.
  • Must meet DoDM 8140.03 (formerly DoD 8570.01-M) IAT Level II baseline certification requirements, such as CompTIA Security+ CE, before being granted privileged access to production environments.
  • Must hold an active Secret security clearance or be able to obtain and maintain one before assignment; this requires U.S. citizenship.
Responsibilities
  • Own the program release strategy and release calendar across development, quality assurance, staging, training, and production environments, coordinating concurrent process-area delivery streams.
  • Design and govern the transport landscape and transport-route architecture, including transport sequencing, dependency management, and conflict and overtake analysis.
  • Administer change-request and transport-management tooling, including change-control workflow, approval gates, and automated import scheduling.
  • Establish and enforce change-control governance, including the change advisory board, emergency change procedures, freeze windows, and documented approval evidence for every production promotion.
  • Enforce separation of duties between development, approval, and transport-import authority, and maintain evidence of that separation to support information-system controls testing.
  • Ensure promoted changes are supported by completed testing, defect closure, documentation, and traceability from requirement through design, build, and test.
  • Lead cutover planning and execution for each deployment wave, including cutover-task sequencing, dress rehearsals, go/no-go criteria, command-center operations, and rollback planning.
  • Coordinate with risk-management framework and security functions to ensure releases comply with configuration-management controls and do not invalidate the system authorization.
  • Partner with platform operations on system refresh, client strategy, kernel and support-package application, and maintenance-window coordination.
  • Integrate release management with the DevSecOps pipeline, including automated build, static and security scanning, and deployment gates.
  • Establish and report release metrics, including deployment frequency, change failure rate, emergency change volume, and defect escape rate.
  • Set release and change-management standards, patterns, and best practices for the program and mentor delivery teams in their application.
  • Support post-deployment hypercare and transition release operations into the sustainment organization for the option-period lifecycle.
  • Travel to client sites up to 50%, varying based on client-program schedules.
  • Participate in quality-assurance activities and protect sensitive information in accordance with security policies.
  • Perform other related tasks as assigned by the direct supervisor.
  • Adhere to C5MI policies and procedures and conduct oneself consistently with the company’s core values.
  • Maintain a positive and respectful attitude with all contacts; report to work on time and prepared; meet productivity standards and perform duties as workload necessitates; maintain the privacy of company proprietary information; treat vendors, customers, and team members with respect and dignity; and safely perform essential job functions with or without reasonable accommodation.
Desired Qualifications
  • Active Secret security clearance at the time of hire.
  • Experience supporting federal enterprise resource planning modernization programs, Department of War SAP environments, or other defense business systems acquired under DoDI 5000.75.
  • An industry-recognized certification relevant to the discipline, such as ITIL 4 Foundation, SAP Certified Technology Associate, or SAFe Release Train Engineer.
  • Experience with configuration management under the risk management framework, including change documentation supporting continuous authorization.
  • Experience with dual-maintenance and retrofit processes during a parallel legacy and target-state landscape period.
  • Experience delivering within the SAP Activate methodology using a fit-to-standard, clean-core approach.

About the company

C5MI Insight provides end-to-end process excellence advisory and full-scale technological implementation services to help businesses optimize operations. It combines strategic advisory with hands-on technology deployment and change management to speed up go-lives and hit project milestones, acting as a trusted partner rather than a traditional consultant. The company differentiates itself by delivering complete, integrated solutions—from process analysis and design through software implementation and optimization—along with a strong emphasis on a diverse, value-driven workplace, environmental sustainability, and top-tier talent. Its goal is to help clients achieve faster, reliable operational improvements and measurable performance gains by executing end-to-end projects that align people, processes, and technology.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Chicago, null

Founded

2016

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • Paid Holidays
  • Paid Vacation