Technical Service & Development Manager - Paint & Coatings

Technical Service & Development Manager, Paint & Coatings (P&C), SEA

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection.

With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success.

As a Technical Service & Development Manager, Paint & Coatings (P&C), SEA, you will contribute in driving technical services, application development and business growth across Southeast Asia Paint & Coatings markets, with a primary focus on biocides and microbial control solutions. The role partners closely with commercial teams, strategic customers, distribution partners and global technical functions to deliver customer-focused solutions, accelerate product adoption and identify new business opportunities. As the regional technical lead for Southeast Asia, the incumbent provides technical leadership on strategic customer projects, supports regional growth initiatives and serves as a key interface between customers, Commercial, R&D, Regulatory and Product Management. This is an individual contributor role with significant regional influence and project leadership responsibilities.

Essential Job Functions:

· Partner with Commercial, Marketing and Product Management teams to drive business growth and strategic initiatives across Southeast Asia.

· Lead technical support activities for strategic customers and distribution partners throughout the SEA region, providing formulation guidance, troubleshooting support and application expertise.

· Develop and execute customer-focused technical projects that support revenue growth, new product introductions, portfolio expansion and market penetration initiatives.

· Build strong technical relationships with key regional customers, industry influencers and distribution partners.

· Lead regional technical initiatives and strategic customer projects that support business growth, customer retention and market expansion.

· Identify market trends, customer challenges and emerging technologies across Southeast Asia and translate insights into innovation projects and growth opportunities.

· Collaborate closely with Regional and Global R&D teams to support application development, technology transfer, commercialization activities and product launch programs.

· Influence regional business strategy through technical expertise, customer insights, competitive intelligence and market knowledge.

· Develop technical value propositions, competitive positioning, application data, technical literature and training materials to strengthen commercial effectiveness.

· Deliver technical seminars, workshops, webinars and customer presentations to position Arxada as a trusted technical partner within the industry.

· Support regional portfolio optimization, technology adoption and commercialization initiatives.

· Ensure compliance with Arxada EH&S, quality, regulatory and ethical standards in all technical activities.

Business Travel:

· Regional business travel across Southeast Asia of approximately 40-60% may be required.

Frequent customer visits, distributor engagement and participation in regional industry events are required.

Qualifications & Experience:

• Bachelor's degree in Chemistry, Chemical Engineering, Microbiology, Biology, Formulation Science, Cosmetic Science, or a related discipline
• 5-10 years of experience in Technical Service, Application Development, Formulation Development or R&D within Paints & Coatings, Specialty Chemicals or related industries
• Experience in Regional customer management, project leadership, commercialization support and business development across Southeast Asia
• Fluency in English is required
• Proficiency in Thai, Bahasa Malaysia, Bahasa Indonesia, Vietnamese, or Mandarin Chinese would be an advantage
• Regional business travel across Southeast Asia of approximately 40-60% may be required

Arxada has world class offering in two distinct areas:  

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection. 

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications. 

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin,sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

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