Full-Time
Operations/Service Manager 4
Updated on 8/1/2026
Burlington Stores
10,001+ employees
Off-price retailer selling excess inventory
Compensation Overview
$24.30 - $32.40/hr
Orlando, FL, USA
In Person
 Retail (1) |
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- At least 3 years of retail management or store operations experience at an off-price, big-box, specialty, or medium- to large-sized multi-unit retail organization.
- Ability to work a flexible schedule, including early mornings, nights, weekends, and holidays as required.
- Ability to lift and move boxes weighing up to 40 pounds.
- Experience utilizing scheduling and reporting computer software.
- Willingness to travel from time to time.
- Lead the Customer Service and Cashier teams, driving compliance with company policies and standards, safekeeping of company funds and property, asset protection, sales, and record-keeping procedures.
- Provide guidance to Customer Service Supervisors to ensure customer service expectations are met and customer flow at the registers remains smooth.
- Manage the overall execution of operations and receiving standard operating procedures.
- Lead the receiving process, including transfers, debits, damages, and chargebacks, and partner with the Receiving Supervisor to maintain inventory accuracy.
- Act as the Manager on Duty, setting the leadership example for customers and associates and driving store results.
- Support the Store Manager and others with staffing, sourcing, interviewing, training, and succession planning.
- Assist in managing other store operations areas as needed.
- Communicate effectively with District and Regional Management teams.
Burlington Stores offers brand-name clothing, home decor, and other goods at steep discounts through an off-price model. It buys excess inventory from manufacturers and other retailers and sells these items in its stores and online at reduced prices. The brand differentiates itself with a wide assortment, a loyalty program, gift cards, and a commitment to social responsibility and community initiatives. Its goal is to deliver substantial savings to budget-conscious shoppers while expanding reach across both physical stores and e-commerce, all while maintaining quality and value.
Company Size
10,001+
Company Stage
IPO
Headquarters
Greensboro, North Carolina
Founded
1923
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Simplify's Take
What believers are saying
- July 2026 openings keep Burlington ahead of 110 net new stores.
- Relocations and downsizes lifted comparable-store sales 6% in first quarter.
- Savannah's 2.1 million-square-foot distribution center should improve replenishment speed and flexibility.
What critics are saying
- TJX and Ross outscale Burlington in buying power and brand awareness.
- Aggressive 2026 store expansion risks cannibalization and underperforming new locations.
- Dependence on excess inventory exposes margins to tighter liquidation supply.
What makes Burlington Stores unique
- Third-largest U.S. off-price retailer behind TJX and Ross.
- Pure-play brick-and-mortar model emphasizes fast-moving branded bargains.
- Smaller 25,000-square-foot stores target high-traffic centers and lower occupancy costs.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Growth & Insights and Company News
6 month growth
↑ 20%1 year growth
↑ 20%2 year growth
↑ 20%Burlington opens in Keizer Station. A new discount retailer has moved into the former Bed, Bath and Beyond location in Keizer. Burlington held a grand opening on Friday, July 17 at 6180 Ulali Drive in Keizer Station. The national chain sells clothes, shoes, home goods and accessories. Max Ekren, assistant manager of the Keizer store, said the company is "excited" to open the Keizer location. He said the process of opening the store has lasted months, and employees began preparing the building just under two weeks before the grand opening. During the grand opening, the company presented Kennedy Elementary School with a $5,000 donation. SUBSCRIBE: Don't miss any of the news of Keizer, produced by your professional local reporters. An online subscription is $10 a month, and takes just a moment when you go HERE.
Burlington Stores grand opening in Kent on May 8. Published 12:50 pm Tuesday, April 28, 2026 Burlington Stores will have a grand opening Friday, May 8, at its new Kent location in Canyon Ridge Plaza, 26015 104th Ave. SE. COURTESY PHOTO, Burlington Stores The grand opening of Burlington Stores Inc. in Kent is set for 8:45 a.m. Friday, May 8, with a ribbon-cutting ceremony and presentation of a $5,000 donation to teachers at nearby Scenic Hill Elementary School. Burlington has moved into the former TOP Food and Drug store on the East Hill at the Canyon Ridge Plaza, 26015 104th Ave. SE, Suite 101. Store hours will be 9 a.m. to 11 p.m. The plaza also includes Target at the south end of the property. "Delivering incredible value on brand-name and on-trend merchandise is at the heart of what we do," said Michael O'Sullivan, CEO, Burlington Stores, in a company press release. "Opening a new, modernized store in Kent is an exciting step for us as we continue expanding Burlington locations nationwide. We look forward to giving local Kent customers the chance to explore great savings, find fresh brands, and experience our new and improved store design." The new location features a reimagined store design, which reflects Burlington's broader strategy to modernize stores, making it easier for shoppers to find the brands they know and love, according to the press release. All new stores feature a refreshed format including wider, more organized aisles and bold signage for easier navigation to the latest must-have trends. While over half of the brand's existing locations have already been converted, the remaining stores are expected to transition by the end of 2026. With fresh merchandise arriving each week, at up to 60% off other retailers' prices, customers will discover something new every time they shop, according to the company. This will be the 20th store to open in Washington state. Originally known as a coat retailer, Burlington now offers deals on top-quality branded merchandise for the entire family and home. On Friday and Saturday, May 8-9, following the ribbon-cutting ceremony, the first 100 customers, ages 18 and up, will enjoy a $10 bonus card to be used toward their purchase. The New Jersey-based company operates 1,212 stores in 46 states, Washington D.C., and Puerto Rico, principally under the name Burlington Stores.
Related posts. Burlington Coming to Los Banos CA at 1301 W Pacheco Blvd Burlington is coming to Los Banos, California. A 21,996 square foot lease has been executed at 1301 W Pacheco Blvd, bringing the retail center to full occupancy. This Burlington Los Banos location will be the first within approximately a 50 mile radius. The addition introduces a nationally recognized off price retailer to a trade area that currently lacks direct access to the brand. Strengthening Retail in Los Banos CA The property at 1301 W Pacheco Blvd is now 100 percent leased, anchored by established national tenants including Marshalls and Hobby Lobby. The Burlington lease strengthens the tenant mix and increases the center's regional draw. Retail demand in Los Banos CA continues to show measurable activity, particularly along the Pacheco Blvd corridor. National retailers are targeting underserved Central Valley markets where population growth and limited competition create opportunity. Why Burlington Chose Los Banos Los Banos California presents a strategic retail expansion opportunity based on: * Limited direct competition within a 50 mile radius * Growing local population and workforce base * Strong co-tenancy with national anchors * High visibility retail corridor along W Pacheco Blvd Burlington's business model focuses on off price apparel, footwear, accessories, and home goods. The brand typically performs in markets where consumers are seeking value driven retail options. Impact on the Central Valley Retail Market The addition of Burlington in Los Banos CA reflects broader retail trends across the Central Valley, including: * Expansion of discount and off price retailers * Increased leasing velocity in secondary markets * Demand for stabilized, fully leased retail centers * Tenant preference for co-tenancy with national brands This lease also removes remaining vacancy at the property, confirming full stabilization of the asset. Fully Leased Retail Center at 1301 W Pacheco Blvd With Burlington now committed, the property at 1301 W Pacheco Blvd Los Banos CA is fully leased. The center now offers a complete lineup of national retailers serving the local community and surrounding trade area. Fully leased retail centers in Los Banos are limited, making stabilized assets in this market increasingly competitive. Conclusion The Burlington Los Banos lease represents a measurable retail expansion into an underserved Central Valley market. The transaction brings a nationally recognized tenant to the area, strengthens the existing tenant mix, and delivers a fully occupied retail center at a key corridor location. April 21st, 2026
Burlington starts work on 2 million-square-foot buckeye distribution center. By Hailey Mensik - Reporter, Phoenix Business Journal Apr 9, 2026 Preview this article 1 min The national retailer's distribution facility will span two million square feet and feature advanced automation. Burlington acquired the 178-acre site last December. Access 4 weeks of award-winning news and insights Made For Business - Expense It Thursday, April 16, 2026 Healthiest Employers presented by Cigna Healthcare The Phoenix Business Journal and its sponsors are shining a light on Valley businesses with the most outstanding health and wellness programs!
Burlington Stores announces new location in Rochester. 2 hours ago (ABC 6 News) - Burlington Stores, Inc. has announced it will be opening a new location in Rochester this spring. It will mark the 15th location in Minnesota. Burlington was originally known for its coats and outerwear selections and now prides itself for offering deals on merchandise for the entire family and home. According to a release, the new Rochester location will feature Burlington's reimagined store design, which aims to reflect Burlington's strategy to modernize stores and make it easier for shoppers to find brands. Burlington said the store will feature wider, more organized aisles and bold signage for easier navigation. The store will be located at 3839 Marketplace Drive NW. Burlington has not announced an official date for when the store will open.