A

Axon

Builds weapons, cameras and software for police

Product Operations Manager 1 - Customer Operations

Sales OperationsConfirmed live in the last 24 hours
Full-timeSterling, VA, USA

About the Job

Requirements

  • A bachelor's degree or relevant work experience is required.
  • At least 3 years of experience in sales operations, order administration, product operations, or a similar field is required.
  • Experience with Salesforce or similar customer relationship management or configure-price-quote tools is required.
  • The role requires attention to detail when reviewing operational work.
  • The role requires comfort with ambiguity and complex deal structures.
  • The role requires learning workflows before redesigning them.
  • The role requires communication skills and the ability to influence external partners and internal teams.

Responsibilities

  • Release purchase orders and manage order administration end-to-end, from quote to fulfillment.
  • Serve as Axon Air’s deal-processing product expert and help Quoting and Commercial Operations teams understand its products so deals are structured correctly the first time.
  • Shape improvements to quoting, ordering, and booking workflows alongside external Revenue Operations teams.
  • Participate in sales strategy formulation to refine the go-to-market motion for each market segment and region.
  • Review quotes and purchase orders for accuracy to identify issues before they cause delays.
  • Build automations and tools to simplify sales operations.
  • Maintain sales enablement materials for navigating deal complexity.
  • Learn each sales team’s workflow before proposing solutions.
  • Flag process gaps to Product Operations leadership and external partners, and help design fixes.

Desired Qualifications

  • A builder’s curiosity and interest in automating manual processes.

About the Company

Axon

Builds weapons, cameras and software for police

Axon builds public safety technology for police, emergency responders and security teams, combining connected devices with software that manages their work. Its TASER weapons and body cameras link field equipment to a cloud platform used throughout an investigation. Agencies use Axon Evidence to store recordings, control access and share case material with prosecutors, while its records and real-time operations tools organize reports and coordinate responses. Axon earns money from device sales and subscriptions that combine software, equipment upgrades and support over multiple years. Founded in 1993, Axon is headquartered in Scottsdale, Arizona.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

Recently Posted Jobs

Explore more opportunities at Axon

See more jobs