Behavioral Health Team Leader

Job Description

Position(s) are located at the San Francisco Behavioral Health Center (SFBHC) formerly known as the Mental Health Rehabilitation Facility (MHRF). The SFBHC is a 24/7/365 operation that has three distinct programs that provide subacute and long-term mental health services to the severely and persistently mentally ill population of the City and County of San Francisco. The SFBHC programs include an Adult Residential Facility (ARF), a Residential Care Facility for the Elderly (RCFE) and a Mental Health Rehabilitation Center (MHRC). This class is a first line supervisor responsible for providing leadership on clinical standards for Mental Health Rehabilitation Workers, Licensed Vocational Nurses and Licensed Psychiatric Technicians.

Work hours:The San Francisco Behavioral Health Center is open 24 hours a day, 7 days a week, 365 days a year and requires flexibility to work various 8-hour shifts, weekends and holidays as coverage need dictates.

Under general supervision, the 2314 supervises employees performing a variety of patient care duties involving management and care of mentally ill patients; personally performs difficult and responsible patient care duties; and performs related duties as required.

Essential Duties

• Supervises a variety of patient care duties involving management and care of mentally ill clients;
• Assists in evaluation of staff and program needs;
• Participates in establishing clinical standards; inputs on unit issues;
• Makes shift assignment and evaluates quality and completeness of work;
• Provides direct care in accordance with established policies, procedures, and standards of care;
• Identifies, monitors, observes, records and reports client’s physical and psychological condition and behavior;
• Establishes and maintains therapeutic relationships with clients and those persons significant to them;
• Assists clinicians in the implementation of therapeutic and diagnostic treatment and procedures;
• Administers medications using appropriate interventions;
• Observes, notes, and reports the effects and side effects of medications;
• Conducts in-service training programs;
• Participates in multi-disciplinary treatment planning; 
• Obtains and transports laboratory specimens.
• The Behavioral Health Team Leader performs other related duties as assigned/required.

Qualifications

Minimum Qualifications

1. EXPERIENCE: Two (2) years (equivalent to 4,000 hours) of experience as a Licensed Psychiatric Technician or a Licensed Vocational Nurse providing psychiatric nursing care in a skilled facility or psychiatric acute care setting or related mental health setting; AND
2. LICENSE: Possession of a valid permanent or temporary (including an interim permit) California Licensed Vocational Nurse License or Licensed Psychiatric Technician License.

One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Desirable Qualifications: The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• At least six months of verifiable full-time equivalent work experience as a health care provider treating patients with Co-Occurring Disorders with Substance Abuse
• At least one year of verifiable full-time equivalent work experience as a team lead, supervisor, or subject matter expert consultant, including development of care plans, service plans, and/or treatment plans
• At least six months of verifiable full-time experience treating patients who have psychotic disorders (schizophrenia, schizo-affective disorder, bipolar disorder with psychotic features, etc.)
• Possession of a Residential Care for the Elderly (RCFE) Administrator Certification and/or Adult Residential Facility (ARF) Administrator Certification

Verification of Education and Experience: 

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications.   

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education or experience verification is required, information on how to verify education and experience requirements, including verifying foreign education credits or degree equivalency, can be found at https://careers.sf.gov/knowledge/experience-education/. 

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. 

Additional Information

After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following. 

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete an MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Training and Experience Evaluation/Supplemental Questionnaire (SQ) (Weight: 100%): The Training and Experience Evaluation is designed to measure the knowledge, skills and abilities in job related areas which may include but not be limited to: Knowledge of: requires knowledge of the principles of supervision, basic Psychopathology, principles and legal requirements of the care of mental health patients, current therapeutic techniques and pharmacology; Ability to: perform basic nursing procedures, work under occasional stress, and work cooperatively with others; communicate orally and in writing.

Candidates must achieve a passing score on the Training and Experience Evaluation exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification: The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:

A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. 

Candidate names will remain on the list for a maximum period of 12 months. Candidates that are not selected and expire off the list may re-apply. 

To find Departments which use this classification, please see the city’s Position Counts by Job Codes and Departments.

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.

The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications, and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at http://sfgov.org/civilservice/rules.  

Additional information regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Where to Apply 

All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit https://careers.sf.gov/ to begin your application process.  

Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. 

Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. 

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. 

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.  

Your application will be active for the duration of the eligible period listed above. You do not need to reapply during this period. 

If you have any questions regarding this recruitment or application process, please contact the analyst,Juan Pablo Gonzalez at [email protected]or (628) 271-7243. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.