Communication Quality Control Inspector

Title:

MCPP Philippines: Communication Quality Control Inspector

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Program Summary

The scope of this position is to manage the quality program for the Marine Corps Prepositioning Program – Philippines (MCPP-PHIL) communications equipment to include the development and enforcement of maintenance and supply policies and procedures. The MCPP-PHIL Communications Quality Control Inspector will report directly to the MCPP-PHIL Quality Manager.

Job Summary

• Plan, coordinate, and execute the performance of all quality management functions for the MCPP-PHIL Task Order by implementing the following: 

• Collect and analyze data to make decisions that improve Marine Corps communications equipment readiness, maintenance quality, performance, efficiency, and customer satisfaction.

• Conduct detailed technical inspections on prepositioned communications equipment.

• Interpret and communicate technical manual requirements to workforce and management.

• Analyze and display Global Combat Support Systems Marine Corps, and MDSS II data to ensure that equipment is ready for delivery to the customer. 

• Monitor and update the Quality Management Data Base (IQS).

• Ensure that all customer generated quality complaints are answered properly and in a timely manner.

• Interpret the Statement of Work and how it applies to the quality program for communications equipment.

• Serve as liaison to government Quality Assurance Equipment Specialists, facilitate and maintain an excellent working relationship with all government counterparts.

• Monitor the activities of all personnel engaged in the communications equipment maintenance process, to improve quality and customer satisfaction.

• Use and interpret quality data and reports to identify maintenance status, trends, and process deficiencies. 

• Provide quality presentations and metrics to brief senior leadership and make recommendations on ways to improve quality and reduce non-conformances.

• Coordinate with management to brief and train employees on the techniques and tools to identify, analyze, and lead efforts to solve problems and to provide improved customer satisfaction.

• Conduct training on quality trends and ways to improve quality. 

• Identify opportunities for process improvements. Establish and lead teams to work process improvement initiatives.  Document team progress. 

• Collect, monitor, display, interpret, and communicate process metrics to senior management team. 

• Achieve quality performance and productivity goals. 

• Provide coordination with other groups to accomplish tasks outside normal areas of responsibility.

• Develop and implement new maintenance processes/procedures as needed and make recommendations to improve ISO documents.

• Attend all quality related meetings and technical presentations.

• Perform all other duties as assigned.  

Basic Qualifications

• Must have knowledge of quality management systems (QMS) and quality control processes.

• Proficiency in quality assurance methodologies and tools.

• Must have two years related work experience conducting quality audits, inspections, and implementing corrective actions.

• Completion of related formal training such as Ground Electronics Transmission Systems Maintainer (MOS 2841) or Signal Corps - 25 Series MOS.

• In lieu of formalized training, a combination of college credits, professional certification, or other education, and directly related work experience may be considered.

• Must have four years of directly related work experience in the communication maintenance field.

• Requires the ability to review and apply technical specifications and requirements.

• The ability to analyze equipment and forecast spare part equipment is required.

• Must have the ability to analyze maintenance repair or operation to determine methods of improvement.

• Must have strong written and oral communication skills.

• U.S. Stateside Driver’s License

• Active Department of Defense secret security clearance.

• U.S. Passport

• FBI Background investigation with no criminal, civil, or security violations.

• Must be able to obtain and maintain a Philippines Work Visa.

Preferred Qualifications

• USMC MOS 2805, 2862

• Complete the Maintenance Chief Course or equivalent.

• In-depth understanding of Marine Corps policies, regulations, and orders.

• Working knowledge of Marine Corps equipment/materiel and associated logistics processes.

• Strong oral and written communication skills.

• Strong analytical skills.

• Working knowledge and application of quality assurance concepts, principles, and techniques.

• In-depth understanding of the services Marine Corps Prepositioning Program provides to the customer and the processes and techniques used to deliver these services.

• Ability to comply with all established methods, quality standards, and time schedules applicable to this position.

• Working knowledge of personnel management, concepts, principles, and techniques.

• Ability to comply with all established methods, quality standards, and time schedules applicable to this position.

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.