Société Générale de Surveillance

Testing, inspection, and certification services globally

Lab Team Leader Hardlines Lab HAP

Inspection & TestConfirmed live in the last 24 hours

Full-timeHaiphong, Hai Phong, VietnamNo salary listedIn-person

About the Job

Requirements

A college-level education or higher is required.
At least 2 years of experience in the testing, inspection, and certification industry is required.
Good communication skills are required.
Good English and Microsoft Office skills are required.
Good management skills are required.
Good presentation skills are required.

Responsibilities

Check results after technicians complete their work.
Ensure results meet client requirements.
Confirm results and communicate them to Customer Service by email.
Understand how to use the machines in the Hardlines Lab.
Release results within the turnaround time.
Clarify all work order information before performing tests, and double-check test assignments against samples.
Clarify unclear testing-program information with the Key Account Manager.
Cooperate with and support all team members.
Control sample intake and dispatch daily.
Follow up on the outstanding list with technicians daily.
Support training and development to expand lab capability.
Follow up and release proficiency testing samples within the 2.5% failure-limit percentage.
Perform other duties as requested.

Job Description

Checking the result after technician finish.
Ensure the result is correct per client's requirement
Confirm and communication by email to CS.
Understand and know how to use the machine in HLL.
Release the result within TAT.
Clarify all information from WO prior perform the test.Double check on test assignment vs sample.
Clarify unclear information of testing program with KAM
Coorporation and support all team members
Control sample in & out daily.
Follow up outstanding list with technician daily
Support for training and development to expand the lab capacibility.
Follow and release PT sample within failure limitation percentage (2.5%).
Other duties upon requested

Qualifications

College or above
At least 2 years of experience in TIC industry
Good communication skills
Good in English and Ms Office
Good in management Skill
Good in presentation skill

Additional Information

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size: 10,001+
Company stage: IPO
Headquarters: Geneva, Switzerland
Founded: 1878

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