IT Asset Governance and Change Compliance Manager

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Asset Governance and Compliance Manager is critical in ensuring the effective and compliant management of all IT and business assets across the organization. This position is responsible for enforcing asset governance processes, driving process change, building and analyzing key performance indicators (KPIs), and managing the execution of technology changes. The Manager will work closely with stakeholders across the organization, including IT teams, business units, and senior leadership, to ensure asset management best practices are implemented and maintained.

Job Description

This position is ineligible for visa sponsorship.  To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

Essential Duties and Responsibilities:

1. Asset Governance:

• Enforce asset governance policies, procedures, and standards across the organization.
• Conduct regular audits and assessments to ensure compliance with internal and external regulations.
• Identify and address gaps in asset governance processes and implement corrective actions.
• Develop and maintain a strong control framework for asset management.

2. Process Change Management:

• Lead and execute process change initiatives related to asset management, including procurement, deployment, maintenance, and disposal.
• Collaborate with stakeholders to identify and implement process improvements.
• Develop and maintain process documentation and training materials.

3. Metrics and Reporting:

• Define, collect, and analyze key performance indicators (KPIs) related to asset management.
• Generate regular reports on asset performance, risk, and compliance.
• Present findings and recommendations to senior management.

4. Technology Change Management:

• Coordinate and manage technology changes related to asset management, such as integrating new asset data sources, data discovery, etc.
• Work closely with technical stakeholders to ensure the successful implementation of technology changes.
• Manage the change process from initiation to implementation, including impact assessment, risk management, and communication.

5. Steering Committee Management:

• Organize and facilitate regular meetings of the asset management steering committee.
• Prepare agendas, meeting minutes, and presentations for steering committee meetings.
• Drive consensus and decision-making among stakeholders.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• 5+ years of experience in IT asset management, with a focus on governance, compliance, and process improvement.
• Strong understanding of IT service management frameworks.
• Experience with ServiceNow or other ITSM tools is highly desirable.
• Proven ability to manage projects and drive change initiatives.
• Excellent analytical and problem-solving skills with a focus on data analysis and interpretation.
• Strong communication, interpersonal, and presentation skills.
• Ability to work independently and as part of a team.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Compliance Governance, Data Analysis, ITSM, Process Improvements, Program Management, ServiceNow Change Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor’s Degree: Electrical EngineeringWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.