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Santen

Develops medicines and devices for eye health

Quality Assurance IT Specialist

Regulatory & Quality (Life Sciences)Confirmed live in the last 24 hours
Full-timeOsaka, JapanNo salary listed

About the Job

Requirements

  • At least 2–3 years of quality assurance experience in the pharmaceutical or medical-device industry, including GQP, factory QA, GMP, and GDP experience.
  • Experience with CSV for the implementation, change, and maintenance of ERP or major GxP systems.
  • Knowledge of risk-based validation lifecycles, data integrity, change management, deviations/CAPA, and audit response.
  • Deep knowledge of major quality management system platforms such as TrackWise, Veeva Vault, SAP QM, LIMS, or MES.
  • Understanding of validation lifecycle approaches, including GAMP 5 guidelines.
  • Oral and written communication skills in Japanese and English.
  • Ability to comprehensively assess the validity, appropriateness, and risk of work performed or information obtained.
  • Ethical judgment, legal compliance, regulatory response capability, and a strong compliance mindset.
  • Broad computer systems knowledge and experience, with the ability to propose evidence-based solutions to actual or potential problems.
  • Ability to understand system architecture, data flows, and business processes, and explain regulatory and quality risks.
  • Ability to engage stakeholders across countries and departments, organize issues, and drive consensus.

Responsibilities

  • Establish, operate, and maintain risk-based CSV governance in accordance with GxP for IT systems, including ERP, across Japan and globally, in coordination with relevant global functions.
  • Understand regulatory requirements in Japan and globally, and promote standardization of validation methods, templates, and decision criteria, as well as related training.
  • Participate in system implementation and operation, support CSV activities, review deliverables, and approve them from a quality assurance perspective or support the approval process.
  • Lead consensus-building among Quality Assurance, IT, system-owner departments, and vendors on CSV issues, and facilitate decision-making.
  • Participate as a key user for global and site-specific electronic systems and applications.
  • Provide first-line support for validation-related issues in site systems.
  • Participate in user acceptance testing for implementation or upgrades of new systems.
  • Document and report system issues to global teams.
  • Support end-user training at the site for validated systems.
  • Review and approve user-access requests for relevant site systems.
  • Participate in periodic user-access reviews for site systems.
  • Ensure appropriate documentation of user-access changes in validated systems.
  • Support the development and maintenance of user matrices for validated systems.
  • Collaborate with IT, Quality, and business departments on system implementation and validation.
  • Resolve actual or potential issues through application and system design and development.
  • Work with the site validation team to ensure and execute a consistent validation approach.
  • Act as the primary contact with vendors regarding validation requirements for new systems.
  • Lead change-control processes related to validation of global systems.
  • Travel as needed to the Umeda headquarters office, Shiga Product Supply Center, and Noto Factory to conduct related work.

Desired Qualifications

  • Deep understanding of FDA, EMA, PMDA, and global regulatory requirements.
  • Deep knowledge of major quality management system platforms such as TrackWise, Veeva Vault, SAP QM, LIMS, or MES.

About the Company

Santen

Develops medicines and devices for eye health

Santen researches, develops, manufactures and markets medicines and medical devices for eye care. Its portfolio includes prescription treatments for glaucoma, dry eye, allergies and other eye conditions, alongside nonprescription products and surgical devices. The company combines laboratory research and clinical development with formulation, quality control and manufacturing to bring products to healthcare markets. It earns revenue from pharmaceutical and device sales, working through regional subsidiaries and commercial partners to supply healthcare professionals, pharmacies and other customers. Founded in 1890, Santen is headquartered in Osaka, Japan, and sells products internationally.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Not listed
Founded
1890

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