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Domino's

Global pizza delivery and franchise network

Assistant Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeJacksonville, FL, USANo salary listedIn-person

About the Job

Requirements

  • Use judgment, math, and multitasking skills.
  • Control costs, inventory, and cash, and maintain customer relations during the shift.
  • Follow all policies and procedures and expect the same from the crew.
  • Manage staffing, paperwork, food management, scheduling, store image and standards, customer service, attendance, store cleanliness, marketing, and profitability.
  • Have transportation to and from work.
  • Communicate verbally with customers and coworkers to process orders by phone and in person, and comprehend and give correct written instructions.
  • Add, subtract, multiply, and divide accurately and quickly, using a calculator if needed, and make correct monetary change.
  • Use verbal, writing, and telephone skills to take and process orders.
  • Use a computer keyboard or touchscreen to enter orders.
  • Read maps and locate addresses within the designated delivery area.
  • Navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Stand for most tasks and walk for short distances and durations; delivery personnel travel between the store, vehicle, and customer locations.
  • Lift and unload deliveries of cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
  • Carry supplies and food items, including cans weighing 3 pounds 7 ounces, sauce weighing 30 pounds, and dough trays weighing approximately 12 pounds each.
  • Push or pull trays on dollies, requiring up to 7.5 pounds of force.
  • Infrequently navigate stairs or climb ladders for tasks such as changing sign prices, washing walls, and performing maintenance; delivery may involve climbing five or more flights of stairs.
  • Bend forward at the waist while working at the pizza assembly station, front counter, and while stocking ingredients; the assembly position is repeated throughout the day for approximately 30–45 seconds at a time.
  • Occasionally crouch or squat to stock shelves and clean low areas.
  • Reach continuously in different directions, occasionally above 72 inches, and reach down and forward for food preparation, cleaning, and phone duties.
  • Deliver pizzas within a designated delivery area; a team member may make several deliveries per shift.
  • Use hand-eye coordination and hands continuously, including forceful forearm and wrist use to shape dough, manipulating a pizza peel and rolling cutter, pinching pizza boxes, and grasping cans, the phone, cutters, peels, and boxes.
  • Use applicable equipment and work aids, including writing implements, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels.
  • Deliver products by car to customers' doors and deliver flyers and door hangers.
  • Have a valid driver's license with a safe driving record meeting company standards.
  • Have access to an insured vehicle that can be used for delivery.
  • Work in conditions that may include adverse weather, temperatures from 36 degrees in coolers to 90 degrees or above in some areas, sudden temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Have the ability to talk and hear on the telephone, use near- and mid-range vision for in-store tasks, perceive depth, distinguish hot from cold surfaces, and use far and night vision for driving.
  • Direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Take responsibility for everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure that policies and procedures are followed.
  • Operate store equipment.
  • Stock ingredients from delivery areas into storage, work areas, and walk-in coolers.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.

About the Company

Domino's

Global pizza delivery and franchise network

Domino’s delivers pizza and related items worldwide through a network of franchise stores. Customers place orders online, via app, or in-store; store teams prepare the pizzas and drivers deliver them or customers pick up, with a focus on speed and consistency. Its global franchise system provides broad reach, standardized service, and a strong brand, along with community involvement. Its goal is to be the leading pizza company by delivering great-tasting pizzas quickly and expanding its global footprint while supporting franchisees and communities.

Company size
10,001+
Company stage
IPO
Headquarters
United Kingdom
Founded
1960

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