Full-Time
Customer Relationship Manager
Updated on 5/26/2026
Hewlett Packard Enterprise
10,001+ employees
Sells enterprise hardware, software, and services
No salary listed
Dublin, Ireland
In Person
 Operations & Logistics (1) |
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- University degree or equivalent experience; advanced university degree preferred
- Typically 4-10 years of related experience, preferably in leasing, financial services and customer service, sales
- Excellent communication skills (written, verbal, presentation); mastery in English and local language as well as other languages as required
- Demonstrate strong relationship management skill set
- Demonstrate leadership capabilities and excellence in customer service
- Consulting, negotiation and influencing skills
- Demonstrated project management skills such as planning, execution and implementation
- Solid understanding of core Hewlett Packard Enterprise Financial Services (HPEFS) businesses, systems and revenue cycle
- Effective organization, time management, prioritization, follow-up and execution skills
- Superior research and analytical skills
- Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
- Implement and manage end-to-end Customer solution design
- Manage successful delivery of customers first invoice
- Monitor customer metrics and identify/implement improvements
- Manages escalations within a quick turn around time
- Drive resolution of customer queries
- Seek opportunities to grow the business
- Ensure CD forecasting is collected across all different segment and reconciled with Sales Leaders
- Prepare and run quarterly operational performance reviews with the CDM, PRM, (if applicable) customer and/or partner (if applicable) and supports improvement plans
- Communicate operational process changes to customer
- Support Total Customer Experience
- Ensuring up to date contacts are maintained within internal systems
- Proficient and compliant to internal processes and policies
- Demonstrate sound judgment, prompt follow-up, and timely escalations
- Provides solutions to complex customer operational issues and shares best practices within their peer group
- Proactive interaction and collaboration with various internal and external stakeholders
- HPEFS past experiences is a strong asset
HPE delivers enterprise IT solutions across cloud, AI, and edge computing for large organizations. It combines hardware, software, and services, with consumption-based options via HPE GreenLake and container management with HPE Ezmeral, plus Aruba networking. It differs by offering an integrated on-premises and edge-enabled stack with flexible pay-as-you-go models and active open-source engagement. Its goal is to help customers accelerate digital transformation with scalable, secure IT infrastructure across data centers, cloud, and edge.
Company Size
10,001+
Company Stage
IPO
Headquarters
Houston, Texas
Founded
1939
Simplify's Take
What believers are saying
- Record AI backlog and 18% Q1 2026 revenue growth show accelerating demand.
- Alletra Storage MP X10000 scales to 23PB with a 100% availability guarantee.
- NVIDIA-backed Private Cloud AI addresses regulated, air-gapped enterprise deployments.
What critics are saying
- Juniper integration can disrupt support, delay roadmaps, and alienate networking channels.
- Cisco undercuts HPE networking with bundled pricing and entrenched enterprise accounts.
- VMware migration demand strengthens rivals offering faster tools, services, and financing.
What makes Hewlett Packard Enterprise unique
- HPE unifies GreenLake, Aruba, and ProLiant around hybrid AI infrastructure.
- May 2026 GreenLake adds Kubernetes-managed private cloud across virtual and container workloads.
- Juniper-Aruba integration delivered a Wi-Fi 7 product within months of closing.
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Benefits
Health Insurance
Flexible Work Hours
Hybrid Work Options
Professional Development Budget
Wellness Program
Company News
Hewlett Packard Enterprise (NYSE:HPE) has announced significant AI infrastructure developments, including the HPE AI Grid on 17th March and an expanded NVIDIA AI Computing portfolio on 16th March. The HPE AI Grid is an end-to-end solution built on NVIDIA reference architecture that securely connects and distributes inference clusters across regional and far-edge sites, enabling service providers to deploy thousands of distributed inference sites. The solution delivers predictable, ultra-low latency performance for real-time AI services with zero-touch provisioning and automated security. HPE's expanded NVIDIA AI Computing portfolio offers integrated and validated systems designed to accelerate AI deployment whilst addressing scale, security and governance requirements. HPE operates across server, hybrid cloud, intelligent edge, financial services and corporate investment segments, providing technology and enterprise solutions globally.
Hewlett Packard Enterprise shares rose 7.77% on Tuesday to close at $23.90, as investors purchased stock to qualify for the company's quarterly dividend of $0.1425 per share, payable on 23 April to shareholders of record as of 24 March. The technology company reported strong first-quarter results for fiscal year 2026, with revenue jumping 18.5% year-on-year to $9.3 billion. However, net income attributable to shareholders fell 29% to $423 million. HPE expects second-quarter revenue to increase between 26% and 31.6%, reaching $9.6 billion to $10 billion. For the full fiscal year, the company projects revenue growth of 17% to 22%, with its networking segment alone expected to climb 68% to 73%.
HPE has announced new security innovations at RSA Conference to help organisations securely scale AI adoption across distributed environments. The company introduced the HPE Juniper Networking SRX400 Series Firewalls, bringing carrier-grade security to edge locations like stores, clinics and branches. New hybrid mesh firewall enhancements provide visibility and governance over AI application usage, including prompt-level inspection to prevent data loss and identity-based protection across physical, virtual and containerised environments. HPE is also expanding cyber recovery capabilities in HPE Zerto Software, adding confidential computing to HPE Morpheus Software, and introducing post-quantum cryptography support across its portfolio. The SRX400 series and AI governance features will be available in Q2 2026, with other capabilities rolling out through summer 2026.
Hewlett Packard Enterprise has completed a $2 billion underwritten public offering of notes across four series. The offering comprises $300 million in Floating Rate Notes due 2028, $500 million in 4.500% Notes due 2028, $600 million in 4.600% Notes due 2029, and $600 million in 5.250% Notes due 2033. The notes were registered under the Securities Act of 1933 through a Form S-3 registration statement that became effective in December 2023. The Bank of New York Mellon Trust Company serves as trustee under the indenture agreement. The company says the strategic financing aims to strengthen its financial position and support long-term growth objectives.
Since 2020, more than 100 companies have relocated to Texas, with 40 per cent coming from California. Eight of the 10 Fortune 500 companies that moved to Texas in the last six years originated from California. Companies cite Texas' tax breaks, talent pipelines and business-friendly regulations as key drivers. Austin has emerged as a tech hub, often called 'Silicon Hills', rivalling California's Silicon Valley. Notable relocations include Charles Schwab moving from San Francisco to Westlake in 2019, Oracle shifting from Redwood City to Austin in 2020, and CBRE relocating from Los Angeles to Dallas in 2020. Hewlett Packard Enterprise moved from San Jose to Spring in 2020, whilst AECOM transferred from Los Angeles to Dallas in 2021. California continues to face the steepest net losses as Texas reshapes the corporate landscape.