Lead Service Technician - Commercial Driver's License with Tanker

Primary Purpose

The Lead Technician-Service coordinates daily tasks and routines. To be successful, you will be team driven and highly focused with multiple tasks going on at the same time.

Essential Functions

• Conduct random quality control audits on portable restrooms, sinks, holding tanks, etc. in an attempt to assess the quality of service being provided. Assessment should include: cleanliness of units, timeliness, customer satisfaction & safety
• Assist with accident investigations and completing required paperwork
• Assist with Safety tailgate meetings as needed
• Serve as a resource to drivers regarding vehicle issues encountered by the DVIR and reports issues to members of management and safety
• Serve as the primary contact with customers regarding service issues and works with members of management to resolve customer issues
• Assist with training of new drivers or re-training of current drivers
• Serve as a positive role model and help promote professional attitudes in employees
• Conduct daily pre-shift & post-shift vehicle inspections & report deficiencies to the shop immediately. Also, report improper operation, faulty equipment, and unusual conditions to the Operations. Supervisor/Manager
• Operate service trucks to and from pre-designated work sites based on daily routing information. Service portable restrooms, holding tanks, sinks, showers, etc., at various work sites by following the Company's servicing guidelines
• Operate truck to and from pre-designated work sites based on daily routing information as needed
• Maintain telephone or radio contact with dispatch to receive additional instructions, changes to work locations, etc
• Maintain truck log according to state and federal regulations
• Follow all established safety rules & regulations
• Perform other duties as assigned

Qualifications

• Minimum two years of commercial driving experience.
• Valid Driver License (CDL or non-commercial).
• Excellent time management, customer service and communication skills.
• Strong problem-solving and decision making skills.