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Flagstar Bank

Regional bank offering diversified financial services

Branch Banking Leader

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeStaten Island, NY, USAIn-person

About the Job

Requirements

  • A high school diploma, high school equivalency credential (GED, HiSET, or TASC), or foreign equivalent is required.
  • At least six years of overall branch sales experience is required.
  • At least two years of experience in a leadership role is required.
  • Ability to create diverse and cohesive teams, educate, coach, and mentor, prioritize competing demands, drive results, and maintain profit discipline.
  • Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights aligned with enterprise goals.
  • Ability to build trusted relationships with internal or external clients by identifying needs and delivering tailored solutions.
  • Ability to foster or support a positive work culture and productive environment while maintaining effective customer and stakeholder relationships.
  • No unusual physical exertion is involved.

Responsibilities

  • Drive market growth of primary client relationships and achieve growth targets for deposits, loans, and non-interest income.
  • Identify and deliver appropriate client introductions to team members to achieve growth targets and execute sales initiatives.
  • Use independent judgment and discretion to make sound financial decisions.
  • Create and execute business development and support partner-produced sales and branch initiatives.
  • Train, develop, and coach branch teams on the mission and effective client engagement to deliver on targets.
  • Foster an appropriate environment for branch teams and clients.
  • Manage talent functions, including employment, performance evaluations, staff development and training, disciplinary actions, succession planning, and ensuring staff compliance with requirements.
  • Deliver client engagement and education using available tools and systems.
  • Foster a culture focused on exceptional client experience and delivery of the organization's mission and purpose.
  • Analyze and resolve problems related to branch operations and client satisfaction.
  • Promote disciplined risk management by helping teams identify and mitigate reputational, regulatory, employee, and client risks.
  • Ensure teams understand and adhere to applicable bank policies and regulations and meet operational excellence standards.
  • Perform special projects and additional duties and responsibilities as required.
  • Adhere consistently to regulatory and compliance policies and standards, complete required compliance training, and maintain compliance with applicable federal, state, and local laws and regulations.

Desired Qualifications

  • An undergraduate degree (four years or equivalent) is preferred.

About the Company

Flagstar Bank

Regional bank offering diversified financial services

Flagstar Bank is a regional bank that offers a broad range of financial products and services through its 418 branches in 10 states, complemented by digital channels. It operates with a customer-first mindset, emphasizing local market expertise, personalized solutions, and community focus. Its products work through a combination of branch-based relationship banking and technology-enabled services to meet customers’ financial needs. What sets Flagstar apart is its emphasis on local knowledge, community involvement, and diverse, inclusive workplace culture, rather than solely relying on scale or standard products. The company’s goal is to deliver a new energy in banking that opens doors for customers’ financial and personal success while strengthening the communities it serves.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Troy, MI
Founded
1987

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