R

Royal Bank of Canada

Global banking, wealth management, and insurance

Director – Sales Enablement

Sales OperationsConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Strong conflict resolution skills, ability to deal with ambiguity, strong organisational and time management skills, and meticulous attention to detail.
  • Professional experience in the Wealth Management industry with transferable skills required for the role.
  • Ability to maintain regular physical presence within designated branches; overnight stays and extensive travel are required.

Responsibilities

  • Deliver hands-on one-to-one and group sales coaching to drive consistent and effective pipeline management, client acquisition, and commercial execution.
  • Reinforce the implementation of agreed excellence routines and sales standards, escalating where needed.
  • Diagnose sales performance gaps and design targeted coaching and enablement approaches that drive measurable productivity improvements.
  • Coach leaders through change, growth and sales performance goals, including effective sales conversations and performance management.
  • Drive consistent, real-world adoption of the sales operating rhythm and sales playbook by embedding them into coaching activities and leadership cadences.
  • Use quantitative and qualitative sales data, such as pipeline, conversion and activity metrics, to prioritise coaching focus and track impact.
  • Translate sales training into practical coaching actions that improve sales behaviours and results.
  • Assist managers in supporting new joiners through practical, role-relevant sales onboarding, ensuring early capability in tools, sales methodology and client conversations.
  • Deliver applied training and coaching on sales tools and reporting, acting as a point of escalation to remove barriers to sales execution.
  • Gather frontline sales feedback to refine coaching approaches, share best practices and respond to emerging trends.
  • Maintain strong working relationships with branch leaders, acting as a trusted sales coach and performance partner.
  • Champion a culture of high-quality sales coaching, accountability and continuous improvement focused on client outcomes and growth.

Desired Qualifications

  • Client-facing experience.
  • Level 4 qualification (CISI or CII).
  • Coaching qualification.
  • Sales management experience.
  • Training experience.

About the Company

Royal Bank of Canada

Global banking, wealth management, and insurance

What does RBC do? It provides a wide range of financial services including personal and commercial banking, wealth management, insurance, investor services, and capital markets to clients in Canada, the United States, and 27 other countries. How do its products work? It earns revenue from loans, mortgages, investment products, and advisory services, and uses technology to deliver a seamless client experience across a diversified set of financial services, with an emphasis on digital tools and customer service. How is RBC different from competitors? It combines scale and global reach with a principles-led culture, a strong focus on community impact, and a large, diverse workforce (94,000+ employees) to drive client outcomes and continuous innovation. What is RBC’s goal? To help clients prosper and communities thrive by delivering reliable financial solutions and services while adapting to changing needs and maintaining leadership in the financial sector.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1864

Recently Posted Jobs

Explore more opportunities at Royal Bank of Canada

See more jobs