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Amazon

Sells products online and rents cloud computing

Learning Experience Manager - Learning and Talent Development

Corporate & Technical TrainingConfirmed live in the last 24 hours
Full-timeNagoya, Aichi, JapanNo salary listed

About the Job

Requirements

  • Business-level Japanese proficiency.
  • At least 3 years of people-management experience.
  • Experience making improvements based on quantitative data.

Responsibilities

  • Raise the quality of associate onboarding education, training, and coaching to support associate success.
  • Improve the onboarding process so Amazon Flex delivery partners can become accustomed to making deliveries successfully.
  • Track, analyze, and understand data and trends to improve the learning experience.
  • Manage and drive the team's key metrics across the assigned district.
  • Understand daily production goals and use the learning organization to implement standard work that improves safety, quality, and productivity.
  • Collect input from key operations stakeholders, consolidate the results, and report them.
  • Manage delivery of the LogOn training program in the assigned region.
  • Provide on-site support when the team implements training programs it has developed.
  • Coordinate and facilitate training sessions as needed.
  • Audit safety dojo and training areas, confirm learning requirements, and assist with implementation support for on-site launches.
  • Manage methods for collecting feedback so the E2E Learning and Talent Development organization can identify strengths and opportunities.
  • Oversee day-to-day learning operations and ensure network-standard learning programs are delivered and consistently used.
  • Lead audits and actions to meet defined benchmark standards and maintain or improve performance.
  • Support team members across sites in Japan, traveling between sites as needed.

Desired Qualifications

  • Business-level English proficiency.
  • Experience developing direct reports working at remote sites.
  • Stakeholder management experience.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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