Digital Zone

Regional digital platform for daily finances

Lead Product Manager

Technical Product ManagementConfirmed live in the last 24 hours

Full-timeRemote in United Arab EmiratesNo salary listedRemote

About the Job

Requirements

At least 6 years of product management experience and 2 or more years leading Product Managers or serving as the senior product voice for a platform domain.
Production payments experience is required, including end-to-end ownership of provider integration, orchestration or routing, authentication flows, settlement, chargebacks, or fraud controls.
Substantial depth in identity or marketing technology, with credible reasoning across both domains.
Evidence of consolidating duplicated capabilities and establishing standards adopted by other teams.
Technical fluency sufficient to participate in architecture reviews, read API contracts independently, and understand the importance of idempotency and webhook retries.
Ability to write SQL and define metrics before a feature is built.
Ability to influence stakeholders without formal authority, including those who initially disagree.
Use AI-assisted workflows by default while ensuring all shipped output can be explained.

Responsibilities

Own the roadmap across payments, identity, and marketing technology, including payments orchestration and integrations, identity and profile unification, and event, campaign, attribution, and personalization infrastructure.
Manage payment-funnel performance using authorization rates by rail, failure taxonomy, cost per transaction, fraud loss, chargebacks, and the friction introduced by controls.
Grow company-owned identity from near zero to most monthly active users, including planning the migration and replacing partner login as the primary entry point.
Treat vertical product squads as customers by defining contracts and documentation, enabling self-service, measuring adoption, and avoiding duplicated maintenance of the same capability.
Align engineering, security, fraud, finance, compliance, and marketing teams.
Establish and enforce an experimentation loop using hypotheses, minimum detectable effects, decision rules, and recorded launch or cancellation decisions.
Design PCI scope, personal-data handling, and consent into the platform rather than retrofitting them.
Lead 3 to 6 Product Managers and improve the standard of their work, including their writing.

Desired Qualifications

Experience with payments in Iraq, MENA, or another emerging market, including local payment rails, cash-heavy behavior, telecom billing, wallets, or agent networks.
Experience decoupling a product from a dominant partner's authentication or distribution.
Experience with platform work serving multiple business units with separate profit-and-loss responsibilities.
Arabic language ability.

Lead Product Manager

Digital Zone · United Arab Emirates (Remote) · Full-time · Posted 2026-08-23

Workplace: remote

Department: Product

Description

Payments, identity, marketing technology

Most platform jobs are maintenance work on foundations somebody else poured. This one is not.

DigitalZone runs a digital goods and top-up business, a ticketing platform and a regulated trading venue across Iraq and the region. Today they share rails that were built to serve one product and now serve four. Your job is to turn that into a real platform: payments that move customer money reliably, an identity that belongs to us rather than being borrowed from a partner, and marketing technology that can reach and personalise for every customer we have.

Get it right and four product squads move faster than they could alone. Get it wrong and nobody ships, and everyone blames the roadmap.

The hard part

Payments here are not a Stripe integration. It is a cash-heavy market, local rails, telecom billing, agent networks, and fraud that adapts faster than the release cycle. Every control you add prevents loss and costs conversion, and you will be the one who has to say which number wins.

Identity is harder still. A large share of our customers reach us through a partner's login today. Migrating them to an identity we own, without losing them on the way across, is the single most consequential product problem in the company. It has no clean playbook and no second attempt.

What you'll do

Own the roadmap across payments (orchestration, rail integrations, authorisation rates, retries and routing, refunds, disputes, reconciliation), identity (company-owned identity, one unified profile, verified contact and consent) and marketing technology (event and campaign infrastructure, direct reach, attribution, personalisation delivery).
Run the payment funnel as numbers: authorisation rate by rail, failure taxonomy, cost per transaction, fraud loss and chargebacks against the friction each control adds.
Take company-owned identity from near zero to the majority of monthly actives, including the migration path and the day the partner login stops being the front door.
Treat the vertical squads as your customers: contracts, docs, self-serve, measured adoption, and no tolerance for four half-maintained copies of the same capability.
Align engineering, security, fraud, finance, compliance and marketing. Platform ships only through other teams, so alignment is the job, not overhead on it.
Run the loop and hold others to it: hypothesis, minimum detectable effect, decision rule, recorded ship or kill verdict after launch.
Design PCI scope, personal data handling and consent in, rather than retrofitting them.
Lead 3 to 6 PMs and raise the standard of their work, starting with their writing.

Requirements

6+ years in product management, 2+ leading PMs or owning a platform domain as its senior product voice.
Payments shipped in production. Hard requirement: provider integration, orchestration or routing, authentication flows, settlement, chargebacks or fraud controls, owned end to end.
Real depth in identity or marketing technology, and credible reasoning across both.
Evidence of consolidating duplicated capabilities, and of setting standards other teams adopted because they were good rather than mandated.
Technical fluency to hold your own in an architecture review. You read an API contract unaided and you know why idempotency and webhook retries decide whether an integration survives a bad week.
Your own SQL, and the metric definition agreed before the feature.
Influence without authority, including with people who do not agree with you yet.
AI-assisted working by default, without shipping output you cannot explain.

Nice to have

Payments in Iraq, MENA or another emerging market: local rails, cash-heavy behaviour, telecom billing, wallet and agent networks.
Decoupling a product from a dominant partner's authentication or distribution.
Platform work serving several business units with separate P&Ls.
Arabic.

What we will not pretend

The foundations are uneven, some of the roadmap is inherited, and the identity migration will be the hardest thing you have shipped. In exchange you get scope that would take three promotions to reach at a larger company, a direct line to the executive who owns Product, and a decision cycle measured in days.

If you want a tidy platform to steward, this is the wrong role. If you want to build the one the next decade of this business runs on, apply.

Benefits

Immediate, large-scale impact on a high-growth business
Top-of-the-market compensation packages
Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more

Apply

Apply at Digital Zone

About the Company

Digital Zone

Regional digital platform for daily finances

Digital Zone is a regional technology company that builds an interconnected ecosystem of apps—TicketZone, Rahal, and DigitalZone—to serve daily digital needs for people and families in the Middle East. It operates by integrating its apps into one platform that supports ticketing, payments/finances, and other digital life services, enabling users to access and manage services and spend in a single place with security and intelligence. Unlike many competitors that offer single-purpose apps, Digital Zone focuses on embedding its services into everyday life, building a trusted, large user base and moving toward a platform model. The company’s goal, captured in Vision 2028, is to create a social financial platform that organizes digital life spend in one secure, intelligent space.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Baghdad, Iraq
Founded: 2020

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