About Vidsy
Vidsy is a multi-award-winning start-up with hubs in London (HQ), NYC, and LA to name a few, we’re building the go-to platform and ecosystem for Creators and brands to work and win together! Our creative platform helps the world’s best brands create effective video ads, while also providing the opportunities and tools for Creators to hone their skills, earn fair pay, and work on incredible projects. We’re building a different way to create; democratising creativity and empowering brands and Creators to build value together.
The Role
The Client Solutions team at Vidsy make things happen, acting as true partners to our Clients, as well as our creative and commercial teams. This role supports multiple work streams with lots of moving parts, and requires a proactive, resourceful multi-tasker who is able to support multiple projects and team members simultaneously.
We are looking for a motivated and organised Client Solutions Executive to manage and support creative delivery and client management across some of our world leading key accounts. This is a great opportunity for a passionate account executive to grow into the Client Solution Manager role at Vidsy.
What You’ll Be Doing
- Creative Delivery - This is the bread and butter of Client Solutions Management at Vidsy. Guiding clients through the entire delivery process with consistent proactive communication and expectation management. Whilst also managing and supporting a cross functional internal team at Vidsy
- Asset Management - responsible for the coordination, preparation and delivery of assets to key client platforms
- Client Relationships - develop influential relationships with clients and key stakeholders, ensuring clients have a first class experience
- Internal Relationships - Delivering best in class client solutions requires effective collaboration and communication between disciplines. You will play a vital role in supporting the Client Solutions team as a whole.
- Project Tracking and reporting - Ensuring project trackers are maintained and up to date across key accounts, including finance trackers and administration tasks
- Case Studies - collecting and sharing key project information for the development of client case studies.
Knowledge/Skills Required
- 1-2 years experience in a client facing role (creative agency experience desirable).
- Highly organised with a strong attention to detail.
- A good understanding of the advertising, social and content landscapes.
- Experience coordinating multiple projects and deadlines at once.
- An excellent communicator and problem solver.
- Able to assess, articulate and manage complex situations and prioritise workload.
Compensation & Package
💰 Competitive base salary
💸 Discretionary annual bonus of up to 10%
📈 Share Options
🩺 Private Healthcare
💻 Flexible working through our ’virtual-first’ hybrid approach
🏝 25 days holiday plus Bank Holiday
😇 Annual Volunteer Day
♥️ Vidsy’s growing well-being offering & EAP
🍼 Enhanced parental leave policies
🌍 Your carbon footprint offset via our Ecologi partnership
Vidsy’s ’Virtual-First’ Hybrid Approach
We operate a hybrid way of working we call ’virtual-first’. That means, across all our locations (London, NYC and LA), our teams work primarily remotely, with occasional in-office sessions for collaboration, client meetings, socials, and more. The nature of your role will dictate how often you attend (e.g. our Commercial Team visit the office weekly whereas our Engineering Team are typically in the office monthly), however, we’re flexible, and the balance of in-office versus remote can be discussed and confirmed during the interview process.
Diversity at Vidsy
Vidsy is working hard to create a representative, inclusive and super-friendly team, because we believe different experiences, perspectives and backgrounds make a better workplace, and ultimately better products. Vidsy doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.
