SAP Basis Senior Analyst

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We are committed to creating an environment where every team member feels included, respected, empowered and recognised.<br><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>What You Can Expect</H2> </div><div><p>The SAP Basis Senior Analyst is a senior technical expert responsible for the administration, stability, performance, and optimization of enterprise SAP landscapes. This role leads complex<br />Basis activities, provides advanced troubleshooting, and serves as a technical escalation point while partnering closely with Application, Infrastructure, Security, and Architecture teams.<br />The role focuses on operational excellence, system modernization, and reliability across SAP ECC and S/4HANA environments and operates without direct people-management responsibility.<br />This role includes accountability for modern SAP operations, incorporating AIOps, predictive monitoring, and operational automation to proactively detect issues, optimize performance, and improve enterprise system reliability across SAP landscapes.</p><p> </p><p>Work Location: Bangalore<br />Work Mode: Hybrid (3 Days in office)<br />Shift Timing - 3:00 PM - 12:00 AM</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>How You'll Create Impact</H2> </div><div><p><strong>SAP System Administration & Operations</strong><br />•    Administer and support complex SAP landscapes across DEV, QA, and PROD environments<br />•    Lead system copies, client refreshes, upgrades, kernel patches, and support pack implementations<br />•    Manage SAP transports, background jobs, spool systems, and system configurations<br />•    Ensure SAP systems meet availability, performance, and SLA requirements<br />•    Standardize and automate recurring SAP Basis operational activities to improve consistency, scalability, and reliability<br />•    Design and maintain repeatable operational processes supporting enterprise SAP platforms<br />•    Apply platform ownership principles to ensure long‑term operational sustainability<br /><strong>Performance, Stability & Troubleshooting</strong><br />•    Perform advanced performance tuning and capacity planning for SAP systems<br />•    Act as senior escalation point for complex Basis and system-level issues<br />•    Lead structured root-cause analysis and remediation for production incidents<br />•    Proactively identify risks and recommend preventive actions<br />•    Utilize predictive performance and capacity analytics to identify and mitigate potential system issues before service impact<br />•    Leverage event correlation and anomaly detection across SAP, database, operating system, and infrastructure layers<br />•    Apply data‑driven operational insights to proactively reduce incidents and system downtime<br /><strong>Security, Compliance & Audit Support</strong><br />•    Partner with Security and GRC teams on SAP security configuration and compliance support<br />•    Support audit activities (e.g., SOX ITGC, access reviews, system controls)<br />•    Ensure SAP systems comply with enterprise security and regulatory standards<br />•    Support continuous compliance monitoring and automated evidence collection for audit and regulatory requirements<br /><strong>Change, Transport & Release Management</strong><br />•    Oversee Transport Management System (TMS) activities and release coordination<br />•    Ensure compliance with ITIL-aligned change and release management processes<br />•    Support planned maintenance windows and outage communications<br />•    Implement risk‑based analysis for transport and release activities to minimize production impact<br />•    Support automation of transport, release, and validation activities within SAP landscapes<br /><strong>AIOps & Intelligent Operations</strong><br />•    Leverage AIOps and advanced monitoring platforms to correlate events, detect anomalies, and proactively prevent SAP system incidents<br />•    Partner with Infrastructure and Cloud teams to integrate SAP telemetry with enterprise AIOps platforms<br />•    Utilize predictive insights for capacity planning, performance optimization, and outage prevention<br />•    Identify opportunities for automation and self-healing across SAP Basis operations<br /><strong>Cloud, Architecture & Modernization</strong><br />•    Support SAP systems in cloud and hybrid environments (e.g., RISE with SAP)<br />•    Collaborate with Infrastructure and Architecture teams on platform upgrades and migrations<br />•    Contribute to SAP roadmap initiatives including S/4HANA optimization and landscape simplification</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>What Makes You Stand Out</H2> </div><div><p><strong>Core SAP Basis Technologies</strong><br />•    SAP NetWeaver, SAP ECC, SAP S/4HANA<br />•    SAP Kernel, SPAM, SUM, SWPM<br />•    Transport Management System (TMS)<br />•    SAP Cloud ALM & SAP4Me for operational and health monitoring<br /><strong>Operating Systems & Databases</strong><br />•    Linux / UNIX and Windows (SAP-supported platforms)<br />•    SAP HANA administration and performance fundamentals<br />•    Exposure to Oracle, SQL Server, or other SAP-supported databases (as applicable)<br /><strong>Monitoring, Performance & Operations</strong><br />•    SAP core root cause tools and transactions (st03n, stad, sm21, sm12, sm50. HANA Studio, DBA Cockpit…)<br />•    SAP CCMS / System Monitoring<br />•    SAP EarlyWatch Alerts<br />•    Job scheduling, workload analysis, and spool management tools<br />•    Enterprise observability and monitoring platforms integrated with SAP operations<br />•    AIOps and analytics‑driven monitoring tools supporting event correlation and anomaly detection<br />•    Cross‑stack monitoring across SAP applications, SAP HANA, operating systems, and cloud infrastructure<br /><strong>Cloud & Infrastructure</strong><br />•    SAP on cloud platforms (e.g., RISE with SAP, AWS, Azure, GCP)<br />•    SAP BTP (Basis-relevant operations) – BAS, ABAP on Cloud,<br />•    SAP CPI / Integration Suite (connectivity impacts ops)<br />•    Virtualization platforms and infrastructure services (compute, storage, networking)<br />•    Backup, restore, HA, and DR solutions<br />•    Automation frameworks supporting SAP Basis operational workflows<br />•    Standardized and repeatable infrastructure configurations supporting SAP workloads<br /><strong>Security & Access (Support Role)</strong><br />•    SAP user and authorization administration (coordination level)<br />•    Integration with enterprise identity platforms (e.g., Active Directory, Azure AD / Entra ID)<br />•    Collaboration with SAP GRC teams</p><p><strong>CORE COMPETENCIES</strong><br />•    Advanced troubleshooting and analytical skills<br />•    Strong ownership mindset for system stability and performance<br />•    Ability to lead technical work without direct authority<br />•    Clear communication with technical and non-technical stakeholders<br />•    Strong documentation, organization, and operational discipline<br />•    Data‑driven operational decision making<br />•    Systems thinking across integrated enterprise platforms<br />•    Design‑for‑operability mindset in complex SAP landscapes</p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'>Your Background</H2> </div><div><p><strong>PREFERRED QUALIFICATIONS</strong><br />•    8+ years total SAP Basis experience<br />•    Experience supporting S/4HANA migrations, upgrades, or system conversions<br />•    Exposure to automation or scripting (Shell, PowerShell, Python)<br />•    Experience supporting global or 24x7 SAP operations<br />•    Experience implementing operational automation and intelligent monitoring for SAP environments<br />•    SAP certifications (e.g., SAP Certified Technology Associate – System Administration)</p><p><strong>Education</strong><br />•    Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience)<br />•    6–9 years of hands-on SAP Basis administration experience in enterprise environments<br />•    4+ years supporting SAP ECC and/or S/4HANA landscapes<br />•    4+ years supporting production-critical SAP systems, including on-call or after-hours support<br />•    Experience operating in multi-system, multi-environment SAP landscapes</p></div></div></div><br>EOE/M/F/Vet/Disability