Senior Account Manager Glasgow
Posted on 1/25/2024
INACTIVE
Deliveroo

5,001-10,000 employees

Online platform for restaurant and grocery delivery service
Company Overview
Deliveroo stands out as a leading food delivery service, partnering with approximately 176,000 restaurants and grocery outlets, and employing around 150,000 riders worldwide to ensure a seamless and efficient delivery experience. The company's competitive edge lies in its real-time tracking feature, allowing customers to monitor their orders, and its attractive discounts and perks, which enhance customer satisfaction and loyalty. Additionally, Deliveroo's commitment to flexibility and work-life balance for its riders, coupled with its corporate food solutions and gift card offerings, demonstrate its adaptability and focus on meeting diverse customer needs.
Consumer Goods

Company Stage

Series H

Total Funding

$2.2B

Founded

2013

Headquarters

, United Kingdom

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

15%
Locations
Glasgow, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Management
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • Proven experience in account/relationship management, sales or strategy roles
  • Effective relationship-building and communication skills
  • Strong commercial acumen, results and target-oriented
  • Comfortable using and understanding data on restaurant partner and city/area performance to identify areas for improvement
  • Self-starter, hard worker and well organised, enjoys working autonomously and having a mixture of field-based (2-3 days per week) and office/home working (2-3 days per week)
Responsibilities
  • Be the local expert for Glasgow and the West of Scotland
  • Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
  • Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
  • Work with Account Managers based in your cities/areas to support the growth of local hero brands
  • Identify and sign up new and top local favourites to Deliveroo and set them up for success
  • Lead the local Business Development Managers and be the day-to-day contact for coaching, priority setting and deal-making
  • Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on
  • Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, Operations and Account Management teams
  • Maximise the potential of marketing opportunities in the area by encouraging restaurant participation