Agentforce Trainer / Salesforce AI Consultant - Contract, Ongoing
Contract
No salary listed
Expert
Remote in United Arab Emirates+1 moreMore locations: Dubai - United Arab Emirates
Remote
TrainingCorporate & Technical Training
About the job
Requirements
Proven experience working with Agentforce (Salesforce AI Agents).
Demonstrated experience building multiple AI agents end-to-end.
Strong background as a Salesforce Consultant or Architect.
Hands-on delivery of AI use cases such as sales automation or Sales Development Representative agents, customer service automation, and workflow automation using artificial intelligence.
Deep understanding of the Salesforce platform, including Sales Cloud, Service Cloud, and Experience Cloud.
Deep understanding of AI-driven workflows and automation, prompt engineering, and agent orchestration.
Ability to train, mentor, and communicate complex concepts clearly.
Ability to work in a fast-moving, high-growth environment.
Responsibilities
Deliver monthly hands-on workshops for Salesforce developers and architects.
Train teams on Agentforce architecture, capabilities, and best practices.
Support the design and build of real-world AI use cases, including AI Sales Development Representative agents, customer service or support agents, and onboarding and operations agents.
Guide teams on prompt design, orchestration, and agent workflows.
Provide advisory on scaling AI solutions across enterprise environments.
Review and improve existing implementations and use cases.
Help define internal frameworks, accelerators, and best practices.
Deliver monthly workshop sessions as a core engagement responsibility.
Participate in solution design and strategic initiatives.
Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)
We are building one of the most forward-thinking AI-powered Salesforce practices in the market.
Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models, powered by Agentforce, automation, and intelligent workflows.
To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders.
This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.
The Role
You will act as a hands-on expert and trainer, delivering structured workshops and real-world guidance to enable our teams to:
Design and build Agentforce-powered AI agents
Translate business requirements into AI-driven use cases
Implement end-to-end intelligent workflows across Salesforce
Shift from traditional development to AI-first solution architecture
You will play a key role in upskilling our entire Salesforce capability.
Key Responsibilities
Deliver monthly hands-on workshops for Salesforce developers and architects
Train teams on Agentforce architecture, capabilities, and best practices
Support the design and build of real-world AI use cases, including:
AI SDR (Sales Development Representative) agents
Customer Service / Support agents
Onboarding and operations agents
Guide teams on prompt design, orchestration, and agent workflows
Provide advisory on scaling AI solutions across enterprise environments
Review and improve existing implementations and use cases
Help define internal frameworks, accelerators, and best practices
Required Experience
Proven experience working with Agentforce (Salesforce AI Agents)
Demonstrated experience building multiple AI agents end-to-end
Strong background as a Salesforce Consultant / Architect
Hands-on delivery of AI use cases such as:
Sales automation / SDR agents
Customer service automation
Workflow automation using AI
Deep understanding of:
Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)
AI-driven workflows and automation
Prompt engineering and agent orchestration
Ability to train, mentor, and communicate complex concepts clearly
What We’re Looking For
Someone who is genuinely AI-first in their thinking
A practitioner — not just theory, but real-world delivery experience
Strong communicator who can lead workshops and influence senior teams
Passion for building scalable, intelligent solutions
Ability to work in a fast-moving, high-growth environment
Why This Role
Work with a global AI and Salesforce innovation team
Be part of building next-generation AI products and services
Influence how AI is delivered across multiple industries and markets
Long-term opportunity with consistent engagement and impact
Direct involvement in cutting-edge Agentforce implementations
Engagement Model
Ongoing contract / advisory role/Perm
Monthly workshop delivery (core requirement)
Additional involvement in solution design and strategic initiatives