Operations Manager
Customer Support
Confirmed live in the last 24 hours
Octopus Energy

1,001-5,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.
Data & Analytics

Company Stage


Total Funding





, United Kingdom

Growth & Insights

6 month growth


1 year growth


2 year growth

Brighton, UK
Experience Level
Desired Skills
Operations & Logistics
Customer Success & Support
  • To be a team player and an awesome relationship builder who is able to build great working relationships with people across cultures and perspectives
  • You are a confident and experienced people leader who can hit the ground running in a dynamic environment, happy to take on tasks in all areas - don't be afraid to get into the detail - everyone mucks in!
  • Experience in delivering programmes of work, be super organised and think practically about all of the tasks needed to get the job done
  • You'll be adaptable. You're positive and proactive and energised by working in a fast-paced environment characterised by constant changeYou'll have experience in management, operations, and leadership
  • A high level of adaptability and agility to manage multiple projects at one time (we're growing quickly!)
  • You will be able to think creatively and logically to react to changes in strategy
  • You are someone who establishes and works with a network quickly to deliver promptly, with a focus on quality and delivery
  • You will be analytical, seeking out data and using this to inform your decisions
  • Energy industry experience desirable but not essential
  • Manage a group of team managers who in turn look after a large team of field support specialists who work alongside an even larger team of field engineers installing our low carbon tech across the UK
  • Look at the day to day running of the operations function including but not limited to: Team management, Operational reporting, Managing third parties and Industry compliance
  • Look at constant improvements of processes and reporting back to our Operations Director
  • Lead internal and external meetings with senior stakeholders
  • Help grow our team and support our growth and recruitment strategy
  • Support employee communication with the management team
  • Provide operational expertise and support to the teams
  • You will develop a deep understanding of Octopus culture and customer experience; setting the tone for your team