Expert Advisory Services Gas Director

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

EAS Gas Director
 

About the Role

The EAS Gas Director leads lead gas-related Expert Advisory Services (EAS) projects across the organization, helping ensure exceptional customer experiences, strong technical execution, and alignment with evolving industry and regulatory standards.

This role collaborates closely with customers, internal technical teams, operations, quality, and commercial leaders to drive successful project outcomes while supporting the growth and evolution of our EAS offerings. This is a highly visible leadership role with the opportunity to influence strategy, mentor technical talent, and help shape the future of our services and technologies.

Essential Duties
 

Leadership & Strategy

· Provide strategic leadership for Expert Advisory Services (EAS) gas-related programs and initiatives.

· Support the continued growth and development of EAS services in alignment with business goals and customer needs.

· Foster a high-performing, engaged team culture focused on collaboration, innovation, and continuous improvement.

· Help identify and implement new technologies and best practices that enhance service offerings and operational effectiveness.

· Deliver technical training and guidance to both internal teams and customers as needed.

Project & Customer Management

· Serve as a senior technical resource and escalation point for customers, ensuring responsive and effective communication.

· Oversee the assignment, prioritization, and successful execution of gas-related projects.

· Provide direction and support to Technical Advisors, including protocol review and final report approval.

· Partner with Sales teams during customer discussions, proposal development, and business reviews.

· Lead continuous improvement initiatives using Lean Six Sigma, CAPA, and other quality-focused methodologies.

Quality, Compliance & Technical Excellence

· Support the harmonization of sterilization practices and quality systems across facilities.

· Ensure compliance with applicable regulatory requirements, industry standards, and internal procedures.

· Establish performance goals and monitor key metrics to support operational excellence.

· Promote a culture of coaching, learning, and ongoing professional development.

· Industry Engagement

· Represent the organization at industry conferences, committees, seminars, and professional forums.

Team Leadership

· Lead, mentor, and develop a team of Technical Advisors, supporting both technical growth and career development.

What We’re Looking For

Required Qualifications

· Master’s degree in a scientific or engineering discipline such as Microbiology, Engineering, Physics, or a related field, along with 8+ years of relevant professional experience (or an equivalent combination of education and experience).

· Experience managing sterilization, laboratory, or technical consulting projects within a regulated environment.

· Strong knowledge of sterilization sciences, including microbiology, chemistry, physics, and engineering principles.

· Familiarity with applicable sterilization standards and regulations, including AAMI and ISO standards and testing methodologies.

· Proven ability to communicate complex technical concepts clearly and effectively.

· Prior people leadership or supervisory experience.

Preferred Skills & Attributes

· Strong project management and organizational skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Excellent customer service and relationship-building skills.

· Strong problem-solving and decision-making capabilities.

· Experience leading cross-functional or global teams is a plus.

· High level of cultural awareness and adaptability.

Work Environment

· This is a remote position with approximately 30% travel. The role involves regular use of standard office equipment and extended computer work.

Physical Requirements

· Ability to perform standard office-based activities, including sitting, standing, walking, and computer use.

· Occasional lifting of items up to 45 pounds may be required

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.