All Accor

Global hotel management, franchising, loyalty program

Waiter Assistant

Dining, Bar & Counter ServiceUpdated on Nov 11

Full-timeMexico City, CDMX, MexicoNo salary listed

About the Job

Requirements

Demonstrated experience in restaurants or Italian specialty concepts.
Preferably, experience in European-plan restaurants.
Service-level English is essential.
Two to three years of experience in the hospitality sector.
Knowledge of quality and hygiene certifications or standards.
Must reside in Mexico City or have no mobility issues.
Availability to rotate shifts.

Responsibilities

Provide friendly, courteous, and professional service at all times.
Maintain good communication with management.
Maintain complete knowledge of all menu items.
Prepare and inspect tables before service.
Clean and reset tables.
Ensure company practices and procedures are followed when delivering food from the kitchen to guests.
Keep restaurant tables, chairs, floors, and the service station clean and orderly at all times.
Complete all cleaning tasks within assigned timeframes and according to company standards.
Complete all opening and closing procedures.
Maintain thorough knowledge of all service products and procedures.
Understand and enforce federal, state, and local food-sanitation regulations.
Maintain a positive attitude and attention to detail throughout the shift.
Assist coworkers who need help within the department and across other departments.
Remain calm during busy periods, work efficiently, and ask for help when needed.
Perform other reasonable duties assigned by a supervisor or manager.

Desired Qualifications

Experience in European-plan restaurants.

Job Description

Brindar un servicio amable, cortés y profesional en todo momento.

Asegurar una buena comunicación con la gerencia.

Mantener un conocimiento completo de todos los elementos del menú.

Preparar y revisar las mesas antes del servicio.

Limpiar y preparar nuevamente las mesas.

Asegurar que se cumplan todas las prácticas y procedimientos de la empresa al entregar alimentos desde la cocina hasta el huésped.

Garantizar la limpieza general y el orden de las mesas del restaurante, sillas, pisos y estación de servicio en todo momento.

Asegurarse de que todas las tareas de limpieza se completen en los tiempos asignados según los estándares de la empresa.

Completar todos los procedimientos de apertura y cierre.

Tener un conocimiento exhaustivo de todos los productos y procedimientos de servicio.

Comprende y hace cumplir las regulaciones federales, estatales y locales de saneamiento de alimentos.

Mantendrás una actitud positiva y prestarás atención a los detalles durante todo el turno.

Como parte importante de un equipo, intentarás ayudar a los compañeros que necesiten asistencia tanto del departamento como de otros departamentos.

Mantendrás la calma en los periodos de mayor actividad para realizar el trabajo de manera eficiente y pedirás ayuda cuando sea necesario.

Cualquier otra tarea razonable asignada por el supervisor o gerente.

Qualifications

Experiencia comprobable en Restaurantes o conceptos de especialidad Italiana

Preferentemente experiencia en restaurantes plan Europeo

Ingles de servicio indispensable

2-3 años en sector de hospitalidad

Conocimiento en distintivos de calidad e Higiene

Radicar en Ciudad de Mexico o sin temas de movilidad

Disponibilidad para rotar turnos

Additional Information

El lugar de trabajo es en Av. Obregon, Colonia Roma Norte, Delegación Cuauhtemoc, Ciudad de México

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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