QA Team Lead

Job ID Number

R5012

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As a Senior Quality Assurance Manager you will assist the Office of Information Technology with infrastructure support for remediations required for department systems which interface with state-wide accounting data.

Job Description

We are looking for a QA Team Lead to manage the definition, implementation, and integration of quality principles and quality processes into the design and development of software IT processes. This position will be full-time and onsite in Tallahassee, FL

What You'll Do

• Scrum Master and Servant Leader for QA Team.

• Collaborate with other teams daily.

• Monitor, track, and report on defects.

• Perform testing activities including writing test plans, test cases, manual and automate test scripts.

• Analyze current quality assurance practices and recommend future state practices and tools.

• Establish quality assurance metrics.

• Manage the definition, implementation, and integration of quality principles and quality processes into the design and development of software IT processes.

• Perform mentoring and knowledge transfer to other Quality assurance staff.

• Ensure that quality measures and procedures are executed.

• Ensure that products, applications, and systems are following established quality standards and meet customer requirements.

• Champion the application of quality principles in business and IT processes through training, meeting and team facilitation, communication programs and team building activities.

• Research, develop, and implement manual and automated testing methods and procedures to ensure that products meet the highest quality standards while integrating with the new PALM solution.

• Oversight of test planning, writing test scripts/cases, test case automation and test execution.

What You'll Need

Required:

• Bachelor’s degree in Computer Science, Information Systems, or another related field or 2 years of experience can substitute for education.

• 7 - 8 years of professional experience in Software Quality Assurance or another related field is required.

• Minimum of 5 years’ experience in developing and conducting test processes for multiple types of systems, client users and/or units across an organization is required.

• Minimum of 5 years of prior management experience, supervisory, or team leader experience is required.

• 2 - 3 years of leadership experience with Enterprise Architecture is required.

• Strong analytical skills to determine an organization's needs, develop strategies to meet those needs, and evaluate effectiveness.

• Ability to categorize work, set priorities, and determine short and/or long-term goals and strategies to achieve them.

• Proven ability to build and manage relationships in a matrixed environment.

• Able to easily convey knowledge to others.

• Proficiency in working in a fast-paced, complex, dynamic, and multicultural business environment.

• In-depth knowledge of Microsoft Windows.

• Strong problem-solving and analytical skills.

• Strong leadership and proactive issue and risk management.

• Must be able to resolve production release issues across business and technology teams, as well as broader strategic or systemic issues that are creating inefficiencies or hindering progress.

• Proficiency in process formulation and communication to others.

• Influential person with the ability to lead and motivate others.

• Strong grasp of IT infrastructure and application development technology and architectures.

• Knowledge of assessment and analytical process and practices.

• Skilled in strategic planning.

• Skilled in researching, compiling, and analyzing data to report findings and develop improvement solutions.

• Ability to plan, organize, coordinate, prioritize, and manage complex work assignments and project schedules.

• Ability to research, identify, and implement innovative solutions.

• Ability to facilitate and coordinate meetings, workshops, conferences, etc.

• Ability to communicate effectively; both verbally and written.

• Ability to establish and maintain effective working relationships.

• Ability to work independently and as a team.

Preferred:

• 2 - 3 years of prior experience with transportation technology is highly desired.

• Knowledge of Informatica IICS Cloud Data Integration tools and Snowflake is highly desired.

• Experience in a DevOps environment is highly desired.

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor.

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.