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Cintas

Uniform rental, cleaning, and safety services

Service Supervisor

Vehicle Operation & DeliveryUpdated on Nov 14
Full-timeChelmsford, MA, USA

About the Job

Requirements

  • Have a high school diploma or GED.
  • Meet all Department of Transportation or provincial requirements for driving a regulated vehicle weighing more than 10,000 pounds.
  • Have an active driver's license.
  • Be at least 21 years of age.
  • Obtain DOT medical certification before the first day of employment.
  • Provide documentation regarding previous employment before the first day of employment.

Responsibilities

  • Supervise the customer-facing service team on route and in-house, including customer service, sales, and product pickup and delivery.
  • Hire, train, develop, and evaluate the service team to ensure high customer service and product quality efficiently.
  • Drive a company-owned vehicle to and from customer sites.
  • Assist the service team with lifting, carrying, and walking in and out of customer accounts.
  • Maintain customer relationships and handle customer contract renewals.
  • Increase internal sales.
  • Maintain an efficient route structure and driver compliance.

Desired Qualifications

  • A Bachelor's degree.
  • Experience working in a sales-related role.
  • Customer service experience, preferably in an industrial or service industry.
  • Training or instructor experience.

About the Company

Cintas

Uniform rental, cleaning, and safety services

Cintas provides a broad range of workplace services and products primarily in North America, including workwear rental and cleaning, facility services, first aid and safety supplies, and fire protection. It operates on a subscription model where clients pay recurring fees for uniform rental and maintenance, facility services, safety training, and safety products. The company delivers its services through a combination of on-site support, centralized distribution, and cleaning networks to keep workplaces safe, clean, and professional. What sets Cintas apart from competitors is its integrated, one-stop approach with a large national footprint, emphasis on operational excellence, and strong focus on customer service and regulatory compliance. The goal is to help businesses maintain safe, compliant, and professional environments by providing reliable, ongoing support and training through predictable, recurring partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Mason, OH
Founded
1929

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