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WNS

Global BPM and analytics services provider

Lead Associate - Admin

Facilities ManagementConfirmed live in the last 24 hours
Full-timeCape Town, South AfricaNo salary listedIn-person

About the Job

Requirements

  • Matric qualification.
  • Administration, email, Excel, and Word experience.

Responsibilities

  • Ensure the client has business continuity in a safe and healthy environment.
  • Ensure facilities day-to-day operations are completed satisfactorily by the appropriate personnel.
  • Ensure staff are proactive.
  • Ensure regular audits are completed and concerns identified are rectified.
  • Communicate regularly with the manager and complete weekly and monthly reports.
  • File all documents and keep them available for audits.
  • Hold weekly meetings with onsite staff.
  • Hold monthly meetings with suppliers and raise concerns.
  • Ensure all scheduled work is completed according to scope and all required documents are received.
  • Oversee all onsite contractors and supervise onsite facilities operations.
  • Communicate regularly with the superior about ongoing operations and raise concerns immediately.
  • Serve as the communication centre and coordinate all services.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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