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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Club Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timePineville, NC, USA$100kIn-person

About the Job

Requirements

  • At least 4 years of experience as a retail store, supermarket, or warehouse operations manager is required.
  • A strong drive for results and solid work ethic are required; the candidate must be honest, straightforward, and committed to providing high levels of service to members.
  • Excellent communication skills are required, along with the ability to lead and motivate a large team.
  • A solid understanding of profit and loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution is required.
  • Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
  • Open shift availability is required.
  • Candidates must be at least 18 years of age.
  • The role requires frequently moving about on hard surfaces and may involve bending, pulling, reaching, climbing, or stooping to examine or scan merchandise.
  • The role frequently requires lifting objects up to 50 pounds and may require lifting and moving heavier or awkward objects with assistance.
  • The role is located indoors with frequent exposure to temperature extremes and loud noises, and occasional exposure to cleaning agents.

Responsibilities

  • Lead club operations and profitability, deliver company strategic priorities, provide market-leading value on merchandise and services, deliver an excellent member experience, manage Team Members and develop talent, and ensure a safe and positive environment for Team Members and Members.
  • Lead the team by managing with vision and purpose, communicating clearly, giving direction, and validating results.
  • Create a club culture where Team Members feel challenged, understand how to succeed, are encouraged to do their best, and are recognized for their accomplishments.
  • Manage talent and build a strong bench by encouraging Team Member growth and development, holding Team Members accountable, having difficult conversations, and providing honest and actionable feedback.
  • Adapt to change and communicate the information Team Members need to do their jobs effectively, explain the reasons behind decisions, and keep messaging simple.
  • Make decisions aligned with company strategic priorities and club operational goals and objectives.
  • Maintain awareness of local competition and current trends in the retail marketplace.
  • Control operating costs and establish operational efficiencies.
  • Implement new concepts to maximize profitability.
  • Embrace the company’s core values and purpose and ensure Team Members do the same; create a shopping experience dedicated to exceeding member expectations.
  • Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures as necessary to achieve profit objectives.
  • Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office.
  • Maintain a roadmap for achieving Home Office targets in key performance areas, such as productivity (sales/hours, audit, shrink, turnover).
  • Complete an onboarding program that generally extends 8–12 weeks, partnering with experienced Club Managers and other BJ’s leaders to learn best practices, apply leadership concepts to workplace scenarios, and build internal connections.

Desired Qualifications

  • A high school diploma and/or college degree is preferred.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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