Guest Service Clerk
Alex Lee
Guest Service Clerk
Alex Lee
Grocery retail and wholesale distributor
To provide the fastest and most pleasant guest service by performing the duties related to the front porch.
1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
2. Properly bags guests’ orders to insure purchases are not damaged.
3. Works well with all co-workers and supervisors.
4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
5. Performs price checks.
6. Relay guest problems to supervisor.
7. Retrieves carts from parking lot.
8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
9. Cleans garbage and debris from carts and baskets.
10. Performs all other duties as assigned by management.
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to stand for extended periods of time.
5. Ability to retrieve and push in shopping carts.
6. Ability to bend and lift to load customer orders into cars.
7. Effective communication and customer service skills.
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Alex Lee, Inc. is a large, privately held grocery business in the southeastern United States that combines wholesale distribution with retail banners, owning distributors like Merchants Distributors, Souto Foods, W. Lee Flowers, and Import Mex, and operating Lowes Foods and Kj’s Market. It serves nearly 2,000 wholesale stores and runs more than 140 retail locations across 13 states, employing about 15,000 people. The company supports both wholesale and retail food sales and follows a guiding philosophy: if customers and suppliers succeed, the company succeeds, backed by ongoing innovation programs and employee development. Its goal is to achieve steady growth and profitability by helping customers and suppliers succeed and by offering a place where people can learn, grow, and build lifelong careers.
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