Linen Attendant

Job Description

You are part of the story behind every detail that makes a stay exceptional. At MGallery, each property offers a unique sense of place, and as a Linen Attendant, you play an essential role in maintaining the comfort, cleanliness, and quality that define our guest experience. Through care, organization, and attention to detail, you ensure that fresh, clean linen is always available, supporting our Housekeeping team in creating a welcoming and memorable stay for every guest.

What’s in it for you?

• Employee benefit card offering discounted rates in Accor worldwide.

• Learning programs through our Academies.

• Opportunity to develop your talent and grow within your property and across the world.

• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing

• Receive, sort, count, and organize clean and soiled linen according to hotel procedures.

• Distribute clean linen to Housekeeping and other departments as required.

• Collect soiled linen from designated areas and ensure it is sent to the laundry for processing.

• Inspect linen for stains, damage, and wear, separating items that require special treatment or replacement.

• Maintain accurate linen stock records and assist with regular inventory checks.

• Ensure linen storage areas are clean, organized, and properly maintained.

• Monitor linen levels and inform the supervisor of shortages or replenishment requirements.

• Handle linen carefully to prevent damage, loss, or unnecessary wastage.

• Follow proper hygiene, health, and safety procedures when handling clean and soiled linen.

• Coordinate with Housekeeping and Laundry teams to ensure a smooth and efficient linen supply.

• Assist with linen distribution during busy periods and support daily operational requirements.

• Report damaged, missing, or unusable linen to the supervisor.

• Follow hotel procedures for linen storage, rotation, and stock control.

• Contribute to maintaining the hotel's cleanliness and service standards through efficient linen management.

• Embody the MGallery spirit by demonstrating teamwork, reliability, and care in every task.

Qualifications

Your experience and skills include:

• Previous experience in a linen room, laundry, housekeeping, or a similar role is an advantage.

• Basic understanding of linen handling, sorting, storage, and stock control procedures.

• Good organizational skills and attention to detail.

• Ability to identify stained, damaged, or worn linen.

• Ability to maintain cleanliness and organization in storage areas.

• Good communication skills and the ability to work effectively with colleagues.

• Ability to follow instructions and established hotel procedures.

• Physically fit to handle, lift, and move linen bundles safely.

• Ability to work independently and as part of a team.

• Flexible and willing to work shifts, weekends, and public holidays as required.

• A positive attitude, reliability, and a strong commitment to cleanliness and quality standards.

Additional Information

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.