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Visa

Runs a global network for digital payments

Senior Implementation Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesNo salary listed

About the Job

Requirements

  • 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Responsibilities

  • Lead complex client onboardings and implementations with multiple dependencies or regulatory constraints.
  • Act as trusted advisor on how clients can best leverage the platform and APIs to meet requirements.
  • Lead advanced platform and API demos, including deep dives into capabilities, patterns, and limitations.
  • Guide resolution of complex client issues, escalations, and ambiguous problems.
  • Own delivery governance, onboarding strategy, and escalation management.
  • Define and improve onboarding and delivery standards, playbooks, and ways of working.
  • Partner with Product, Engineering, and Customer Success to improve onboarding experience and platform adoption.
  • Project management
  • Customer-oriented view;
  • Track and Implement KPIs
  • Ensuring visibility of project evolution to stakeholders
  • Optimise time to value for clients and consistently maintain reasonable timelines.
  • Deployment requirements knowledge

Desired Qualifications

  • Russian speaker is highly desirable
  • 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
  • Led the certification and implementation of Jaywan and AEP switch in UAE
  • Operated in cloud, microservices, API/streaming architectures; familiar with rigorous change control, release, and resiliency practices.
  • Regulatory savvy (GCC banking and payment controls, risk frameworks) with proven delivery to audit/compliance expectations.
  • Expertise in building and scaling high-performing teams, with a hands-on leadership style that emphasizes mentorship, empowerment, and a culture of accountability.
  • Proven ability to deliver complex, multi-market projects on time and within scope, leveraging advanced project management methodologies (Agile, Lean, and hybrid models) and a pragmatic, results-oriented approach.
  • Recognized for forging strong, trust-based relationships with C-level executives, clients, and cross-functional partners, ensuring alignment and transparency throughout the implementation lifecycle.
  • Adept at translating business strategy into actionable plans, optimizing processes, and driving continuous improvement through data-driven decision-making and KPI management.

About the Company

Visa

Runs a global network for digital payments

Visa runs a global payment network that connects banks, merchants and consumers so card purchases and money transfers move between financial institutions. Its VisaNet system handles authorization, clearing and settlement, linking the bank behind a buyer's card with the bank that accepts a merchant's payment. The company earns fees from payment activity, transaction processing and international transactions, and sells fraud prevention tools, payment software and consulting services to businesses. Banks and other partners issue Visa branded cards and use its technology to build their own payment products. Visa traces its roots to a Bank of America card program launched in 1958 and is headquartered in San Francisco.

Company size
10,001+
Company stage
N/A
Total funding
$24.2M
Headquarters
San Francisco, CA
Founded
1958

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