Service Technician

Position Description

Provides Gordon Food Service (GFS) customers with timely, proper maintenance on equipment within the market area and effectively manages parts and equipment expenses.  Penetrates sales of existing accounts and maintains existing chemical and beverage dispensed business and supports sales in assigned territory. 

As a Service Technician you will be the trusted expert that provides installation, preventative maintenance and servicing of coffee machines, juice machines, dishwashers, and chemical dispensing machines for a variety of customers including national accounts, healthcare, college and university, hospitality and large independent food service operators all while upholding the Standards of Performance. 

Location

The successful candidate should be based out of North York.

Work Schedule

Monday to Friday, 40-48 hours per week, with flexibility to provide exceptional customer service ​

What We Offer

• The hourly wage range for this position is $22.46 - $33.70
• Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment
• FULL flex benefits program
• Company matching RRSP
• Family culture 
• Advancement opportunities
• Profit Sharing
• 128 year, family owned and operated company history
• Take home Company Van (Includes all expenses associated)

What You Will Do

• Chemical Pumps & Warewashing: Install, plumb, wire, and repair commercial dishwashers, chemical dispensing pumps, and beverage units using schematics and wiring diagrams.
• Calibration & Sanitation: Dial in chemical dilution rates and verify equipment meets strict health, sanitation, plumbing, and electrical codes.
• Account Retention & Growth: Maintain strong customer relationships, spot opportunities to expand chemical and beverage sales, and support sales specialists in the field.
• Training & Emergency Service: Train kitchen and facility staff on safe chemical handling and machine operation, and respond to 24/7 emergency repair calls when needed.
• Inventory & Reporting: Manage van parts inventory to control costs and log service calls via mobile software.

What You Need

• Hands-On Technical Experience: 2+ years of experience repairing commercial kitchen, warewashing, plumbing, electrical, or chemical dispensing equipment (plus customer service or route sales experience).
• Diagnostic Skills: Ability to read wiring diagrams and maintenance manuals to troubleshoot pumps, valves, heating elements, and electrical circuits.
• Physical & Driver Requirements: Valid driver’s license, ability to lift and maneuver heavy commercial machines, and a strong, self-motivated work ethic.
  

#gfsca