Business Transformation Architect

To maintain a strong connection with our members and local communities and better understand their unique needs, we are currently considering applications from candidates residing in Oregon and Washington for all open positions. We appreciate your understanding as we focus our hiring efforts in these specific regions. And, we encourage all qualified candidates from these states to apply, as we look forward to learning more about your unique skills and experience!

• Provides strategic direction and oversight to internal teams and cross-functional stakeholders to identify, reengineer, and optimize complex business processes across the organization.
   
• Oversees the analysis, design, governance and evolution of transformation frameworks, systems, and methodologies that standardize how the organization evaluates, improves, and governs business processes, leveraging advanced Lean/Six Sigma, and continuous improvement methodologies. 
   
• Collaborates with business partners to plan and execute effective change, communication, and training strategies to ensure effective adoption of new processes and organizational transformation initiatives. 
   
• Champions opportunities for automation, digitization, and standardization in partnership with technology, operations, and risk management teams, driving enterprise value creation. 
   
• Directs root cause analysis and strategic resolution of recurring issues, operational bottlenecks, and complex business challenges. 
   
• Facilitates and sponsors cross-functional workshops with subject matter experts, executives, and business partners to identify inefficiencies, co-create innovative solutions, and align transformation objectives. 
   
• Engages and influences stakeholders at all levels to identify and close system and process gaps and optimize member and employee experience.
   
• Oversees transformation process documentation governance, ensuring accuracy, accessibility, and compliance with regulatory standards. 
   
• Partners with Member Experience, IT, Project Management, Data Analytics, and Compliance leaders to identify and prioritize enterprise-wide improvement opportunities. 
   
• Champions a culture of adaptability, continuous improvement, and strategic clarity by embedding transformation mindsets and behaviors throughout the organization.
   
• Builds and matures the organization’s continuous improvement capability by developing tools, playbooks, training, and operating models that strengthen process discipline and problem‑solving skills across the enterprise.
   
• All other duties as assigned. 

• Advanced knowledge of Lean, Six Sigma, and change management methodologies.
   
• Strong facilitation, communication, consultation, collaboration, and influence skills across all organizational levels. 
   
• Proven ability to lead cross-functional initiatives with measurable impact in complex environments. 
   
• Demonstrated expertise in enterprise process and systems mapping and process reengineering that minimizes waste and maximizes value. 
   
• Experience partnering with IT and leveraging automation and systems optimization. 
   
• Analytical mindset with the ability to translate data into actionable insights. 
   
• Ability to analyze and synthesize complex, ambiguous problems, develop scalable and sustainable solutions, and influence decision-making . 

Peak Credit Union participates in E-Verify. We use E-Verify to confirm the identity and employment eligibility of all persons hired to work in the United States.

For more information on E-Verify, please click here: E-Verify Participation Poster English and Spanish

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Peak Credit Union is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected].

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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When you apply to a job on this site, the personal data contained in your application will be collected by Peak Credit Union. Your personal data will be processed for the purposes of managing the Credit Union’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under state and federal law. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by the Credit Union to help manage its recruitment and hiring process. Your personal data will be retained by the Credit Union as long as the Credit Union determines it is necessary to evaluate your application for employment and as required under applicable state and federal law. Greenhouse is under contractual obligation to keep such information confidential, and the Credit Union’s privacy practices comply with all applicable state and federal laws.