IT VIP Support Engineer

Job Description:

Essential Job Functions:
• Offer basic technical support in infrastructure services, responding to issues and providing assistance.
• Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
• Assist in monitoring and basic troubleshooting of infrastructure systems.
• Work with the team to meet infrastructure needs and support daily operations.
• Assist in the development of infrastructure documentation, such as incident logs and records.
• Show eagerness to learn and grow in a technical role.
• Develop foundational technical skills and knowledge.
• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
• Proven experience in infrastructure technology analysis
• Proficiencies in data analysis and a basic understanding of technical concepts
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.