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Assort Health

AI-powered healthcare call center automation

Staff Software Engineer

Software EngineeringConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAHybrid

About the Job

Requirements

  • At least 7 years of industry experience with a proven track record of leading complex technical initiatives at a major technology company or high-growth startup.
  • An established track record of building efficient, maintainable systems and work that handles interactions across multiple teams.
  • Experience independently leading large cross-team projects, defining scope and timelines, and being accountable for delivery outcomes.
  • Willingness to handle design, development, testing, and occasional support, and comfort with rapid iteration, experimentation, and learning from failure in a fast-paced environment.

Responsibilities

  • Own complex, multi-person projects from concept to production, defining scope and timelines and being accountable for outcomes.
  • Mentor engineers across teams, coach them through complex problems, and raise overall team capability.
  • Solve complex problems autonomously and innovatively.
  • Lead discussions and contribute ideas and perspectives.
  • Act as a subject matter expert while enabling others to contribute effectively.
  • Develop production-grade software that complies with HIPAA and healthcare security standards at scale.

About the Company

Assort Health

AI-powered healthcare call center automation

Assort Health provides AI-powered call center support for healthcare providers, automating tasks like scheduling, follow-ups, prescription refills, and eligibility checks to improve efficiency and patient experience. The AI assistant works within the provider’s workflow, handling real-time changes and coordinating with patients and clinicians, while continuously monitoring quality to maintain service integrity. It integrates with healthcare systems using open standards like HL7, FHIR, and CSV and is offered as a subscription with tailored implementation plans. Its goal is to reduce staffing pressure, improve call resolution rates, and deliver a more patient-centric experience by automating administrative work and optimizing scheduling.

Company size
201-500
Company stage
Series C
Total funding
$221.5M
Headquarters
San Francisco, CA
Founded
2023

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