Baggage Supervisor
About the job
- A high school diploma or GED is required.
- Applicants must be at least 18 years old.
- Applicants must be able to obtain credentials required by airport, state, or customs authorities.
- Applicants must be able to constantly lift and carry up to and more than 70 pounds, push, pull, walk, stand, reach above shoulder level, stoop, squat, kneel, and bend, and should be able to climb or crawl frequently.
- Applicants must be able and open to work rotating shifts and hours, nights, weekends, holidays, and overtime.
- Applicants must be able and open to work outdoors in weather conditions that may include severe seasonal elements.
- Supervise the handling of incoming and outgoing passengers’ baggage and promptly address related concerns.
- Assist passengers with baggage pickup, loading, and unloading, and resolve issues involving delayed, lost, or damaged items.
- Set up conveyances to sort and distribute incoming bags.
- Scan bags and ensure each bag is correctly tagged and loaded.
- Forward bags to and receive bags from the Transportation Security Administration.
- Take care of the safety scanner and other equipment.
- Adhere to safety procedures and policies.
- Perform other related duties as assigned within the skill, experience, and capabilities expected for the position.
- Complete work safely and securely in accordance with company safety and operational standards.
- Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
About the company
Unifi provides a broad range of aviation services at airports, handling everything from arrival to departure for carriers. Its services include ramp and passenger handling, cabin and cargo services, operations and load control, aircraft and ground support equipment maintenance, crew transportation, security, wheelchair and skycap assistance, and flight control consulting. It works by delivering these services on-site at airports, coordinating multiple teams to support airline operations from planning through departure with tailored solutions for each airport. Unifi differentiates itself by offering an end-to-end set of services in a single operation, enabling centralized management and seamless coordination across disciplines. The goal is to help customers compete effectively in the air travel market by consistently providing high-quality services that give them an operational edge.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
1997
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Simplify's Take
What believers are saying
- Unifi won TUI Gatwick in March 2026, expanding UK revenue and headcount.
- WCAA renewed Unifi’s Detroit wheelchair pilot in April 2026, strengthening airport relationships.
- Unifi’s January 2026 Viggo acquisition added Dutch scale and Schiphol access.
What critics are saying
- Delta terminated Unifi’s Atlanta commissary contract, forcing 379 layoffs effective September 30, 2025.
- Delta’s vendor switch to Newrest proves customer concentration can erase major revenue overnight.
- If Delta keeps shifting work away, Unifi’s Atlanta base becomes a shrinking stranded asset.
What makes Unifi unique
- Unifi spans North America, the UK, Ireland, and continental Europe after Viggo, January 2026.
- Its Gatwick TUI operation handles 195 weekly departures with 170 new assets.
- DTW autonomous wheelchairs show airport-specific service innovation and accessibility execution.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Paid Vacation
- 401(k) Retirement Plan
- Wellness Program
- Employee Discounts